All entries for Thursday 09 January 2020

January 09, 2020

Meeting Meeting Meeting

I was quite impressed by the Hotel meeting we had in CBE. It seems like 'Meeting' is a life-long topic in every business or management course. To be honest, I don't hate meeting.

There are a few things I would like to remind myself in the future. By the way, it is wise to start a clock at the very beginning of a meeting.


1. As a leader, clarify the Task/Aim/Expected Result at the very beginning. Make sure everyone are on the same page before talking talking talking...


2. Appoint some important roles, timekeeper, recorder or something else

Timekeeper: help the leader to facilitate the process of a meeting so that we can reach a result on time.

Recorder: summarise the main ideas and make work go smoothly after the meeting


3. Set time limit to each speaker

It is quite interesting to find that the person didn't speak much may contribute most to the result. Leaders might be misled by how much or how well one expresses his or her suggestions, rather than the value of the point.


4. Leader mindset

I am 100% agree that everyone could be a leader but is it suitable to hold this mindset when we are in practice.

I think we should focus on our own appointed work rather than having 7 leaders in one team.


5. Task-oriented VS people-oriented

It is supposed to balance these types of leadership according to different situation.


6. Use Tools to organise the flow of a meeting or people's thoughts

I have found that Six Colour Hat has been used in a meeting to help a leader to control the meeting.

1. Make sure that each time everyone wear the same colour hat.

2. Leader are responsible to arrange the sequence of different hats in order to maximum the results.


Template of giving feedback

Based on my previous experience of dealing with compliants between different sectors within an organisation, I have made an simple template for giving feedback to the person you observed.

The purpose of giving feedback is to help people improve their performance from different perspectives, instead of imposing suggestions on them. In the light of that, this template is designed for observers to structure their words so that it can be used effectively by those people who were observed.

1. The part Facts takes up half of the page which encourages observers to write down as many facts as possible, which is of great importance for the observee to do self-reflection.

2. I combine the Opinions and Suggestions part together because I find out that people usually make them in one sentence.

3. Brief and warm Tips make it easier for people to pick out the pearls and keep them in mind.

The key point is never ever mix the objective facts with subjective personal opinions, because it makes difficult for us to respond to the feedback rationally, not to mention making the best use of it.


template_for_giving_feedback.docx


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