Template of giving feedback
Based on my previous experience of dealing with compliants between different sectors within an organisation, I have made an simple template for giving feedback to the person you observed.
The purpose of giving feedback is to help people improve their performance from different perspectives, instead of imposing suggestions on them. In the light of that, this template is designed for observers to structure their words so that it can be used effectively by those people who were observed.
1. The part Facts takes up half of the page which encourages observers to write down as many facts as possible, which is of great importance for the observee to do self-reflection.
2. I combine the Opinions and Suggestions part together because I find out that people usually make them in one sentence.
3. Brief and warm Tips make it easier for people to pick out the pearls and keep them in mind.
The key point is never ever mix the objective facts with subjective personal opinions, because it makes difficult for us to respond to the feedback rationally, not to mention making the best use of it.