CHANGE MANAGEMENT

I am into the module week for six sigma. Today we tried to improve a process using the six sigma. At the start of the day, I learnt a very important fact that 95% of the six sigma project fail to get implemented due to the socio-economic reasons. Hence, once again people become the foundation for everything. It is important to manage change. It is always necessary for the organisation to tell people , why are you making such changes. It helps people to understand better and creates a sharing environment. Resistance towards change is normal, good managers listen to employees with empathy and guide them from resistance towards change till the achievement of results. Hence, change management becomes a critical success factor in the implementation of six sigma apart from the various tools and techniques.

We did a simulation for trying to improve the process capability and control. The whole DMAIC cycle plays a major role in guiding through the right steps. We found out that are process was not giving the best results. Hence, we started to analyze the process. Here comes a very important learning, always verify the root causes and try to develop the possible solutions. The major reasons for wastage were identified. At the end of the we as a team were trying to find the solutions of improving the process. Initially we were trying to figure out too many things at once and not looking at the root causes. Our focus was more on the special causes and we started training the operators. If we keep on doing the same process, it is difficult to get a different result. It sounds so simple, yet the managers tend to forget the basic things. The supply issues were one of the root causes in the process, so we need to find a solution to get the right materials without wasting much of the time. Also, the process has to be consistent. Working with the team today, I gained a practical experience about change management. It requires a lot of involvement from people. Once everyone is sharing the common vision the process can be changed and better results can be achieved. Looking forward to implementing changes in the process tomorrow.

Saurabh Kukreja : 19 Nov 2018 21:30 |  Comments (0) |  Report a problem