All entries for Friday 10 November 2017
November 10, 2017
Having just read this week’s issue of Insite Inbox – Warwick’s staff newsletter, I’ve been reminded that Monday 13 November is World Kindness Day. Of course, it’s easy to be sceptical about the value of the growing number of “awareness” days, and yet their existence does prompt constructive action and reflection in some quarters of our society and in my view that has to be a good thing! For me, the announcement reminded me that it was about a year ago when I wrote my blog on kindness so it seemed like a good time to revisit this theme. Looking at the web coverage of World Kindness Day, I was struck by the focus on doing good things – kindness as positive acts (giving out chocolate, flowers, helping others). And while we should never restrict such positive acts only to one day a year, it’s great to see something that encourages a proactive approach to “doing kind things”. (And for Warwick colleagues wanting to do your bit within the University - look out for Warwick Kindness cards!)
But we shouldn’t forget something that I think is equally important and that is the importance of “doing things kindly” – a way of behaving that I think can help us create a better working environment. When I blogged on this previously, I was at pains to stress that whatever we have to do in our working lives – even if it is the tough, difficult and painful decisions we may have to take – we should do so in a way that respects individuals, is supportive, constructive and compassionate.
It’s certainly a mantra that I try to live up to. Do I always succeed? Sadly, I probably don’t and I suspect that’s because sometimes it just isn’t easy and sometimes I’m perhaps careless or rushed. But I like to think my intentions are always to act kindly. And of course therein lies a challenge for all of us – what determines whether something is “done kindly” – is it my intention when I do something or is it your experience of what I do? Now, maybe this is a question that our colleagues in Philosophy are best placed to answer, but it reminds me that if we really do want to try to create a kinder working environment we do have to try to understand both the intentions and experiences of others. And I think this is about trying to see the best in people and trusting that they mostly have good intentions; it’s also about being sensitive and aware that even the most well-intentioned acts can sometimes have unintended consequences for the person who experiences then.
So if there is a message that’s going to be uppermost in my mind for World Kindness Day, it’s probably going to be one that focuses on the way I do things and, my experiences of things that others do. And a big part of that message will be a reminder to myself always to try to act kindly, always to be willing to learn from the experiences and responses of others if I am unintentionally unkind and finally try to be tolerant of others if I think they are not being as kind as they intended to be.