July 29, 2024

Enabling culture to support digital innovation

Beyond the Technology: Demonstrating digital transformation - enabling culture to support digital innovation at Ulster University - Jisc with Elaine Hartin, chief strategy and finance officer, and Andy Jaffrey, head of the centre for digital learning enhancement


July 22, 2024

People, place and partnership

Beyond the Technology: Demonstrating digital transformation – People, place and partnership at the centre of Ulster University's digital transformation - Jisc with Professor Paul Bartholomew, vice chancellor of Ulster University


July 17, 2024

Macro and micro transformations – making digital happen

Beyond the Technology: Demonstrating digital transformation – Macro and micro transformations – making digital happen - Jisc with Lucy Everest, global chief operating officer, and Fraser Muir, global director of information services, from Heriot-Watt University


July 08, 2024

Interdisciplinarity

The latest episode of the TalkingHE podcast discusses interdisciplinarity.


July 05, 2024

UDL in the workplace

Please see the latest episode of the Talking Learning & Teaching Podcast.


June 26, 2024

The iTeach Online Podcast

Please see the latest edition of the iTeach Online Podcast talking about the Digital Accessibility Conference 2024 run by Nottingham University:

Digital Accessibility at the University of Nottingham - The iTeach Online Podcast | Podcast on Spotify


June 18, 2024

Race consciousness in learning development

Please see the latest podcast from the Learning Development Project with Warwick's Ryan Arthur on Race consciousness in learning development.


June 10, 2024

Third Space in Action

Please see the new episode of the Learning Development Project podcast that talks to Dr Natalia Veles, Head of Professional Programmes at James Cook University in Queensland, Australia about Third Space in action:

https://aldinhe.ac.uk/networking/the-ld-project-podcast/


June 03, 2024

Jagged frontiers of AI in academic practice

Dominik Lukeš (University of Oxford) and Isabel Fischer (Warwick Business School) explored with a group of Developing Consulting Expertise students the integration of AI into academic practice.

We looked at the concept of the Jagged Frontier of AI capabilities that illustrates the mismatch between what people expect AI would be good at and what AI is actually good at. We asked the question of how to explore the jagged frontier, what is the best way to do so and what to pay attention to.

Dominik introduced his framework for evaluating AI tasks along five dimensions. For each AI task, we asked five questions based on exploring various AI tools.

  1. AI capability mismatch: What is the level of mismatch against known AI capabilities and limitations?
  2. Hallucination / unpredictability problem: How manageable is hallucination here? Where is it likely to show up?
  3. Prompt sensitivity: Is the output sensitive to how the prompt is formulated?
  4. Context window dependence: Can the AI tool see everything you present it?
  5. Variability across tools and models: Does the tool and/or the model the tool uses matter for the task?

The students worked in groups and came up with the following comparison of various common academic tasks. The table represents their work.

How AI handles different academic tasks.

While the table is not the final word on any of these tasks, it was the subject of a much wider conversation. Perceptions along the five dimensions are very much dependent on how the specifics of the task are conceived. A different group, at a different time, may come up with a table that is quite different. It is the conversation and joint exploration that matters. You can read more about the workshop on AI integration and explore some of the presentation materials here.


May 28, 2024

Building Effective Client Proposals

by Matthew Lucas

Effective pitching to business leaders is a critical skill, particularly for those involved (or aspire to be involved) in consultancy and business transformation. Drawing from extensive experience at IBM and teaching at Warwick Business School, Matthew Lucas has produced a new article that outlines key strategies for students to craft and deliver successful business proposals. The process is broken down into four main stages; research, formulation, development, and delivery:

  1. Research: The research phase is crucial for grounding the proposal in a thorough understanding of the client's problem and business context. The article recommends starting by investigating the client and their requirements and discusses the various information sources such as company reports, external messaging, and competitive analysis to gain a comprehensive view.
  2. Formulation: In this stage, ideas are developed that address the client's requirements, often utilising a process like Design Thinking. The article recommends a brainstorming session to generate a wide range of ideas, which are then narrowed down in to one or two feasible and high-impact concepts. It describes the key considerations when refining your ideas, including the benefits for various stakeholders, success criteria (using SMART targets), associated costs, potential risks, alternative solutions, ethical considerations, and implementation guidance.
  3. Development: The development phase involves creating a presentation or other documentation to convey your ideas effectively. The article recommends a presentation structure that’s designed to be clear and comprehensive, and with the best chance of success.
  4. Delivery: Effective delivery of the material is as important as the content itself. This section gives recommendations on how to prepare for and pitch any client presentation, with techniques to control nerves and mitigate the chances of things going wrong on the day.

By following the strategies in this article, students can enhance their ability to influence and persuade business leaders effectively.


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  • Very interesting, thank you for sharing. Great CPD reflection. by Joel Milburn on this entry
  • Hi Lucy, Thank you for sharing the highs and lows of diverse assessments. I hope you have inspired o… by Anna Tranter on this entry
  • Hello Lucy, I totally agree with everything you have said here. And well done for having the energy … by Natalie Sharpling on this entry
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