All entries for Friday 17 March 2006

Unplanned downtime

Blogs, together with all other IT systems in the university, have been unavailable for much of today. Early this morning there was a fire in an electricity sub-station in Earlsdon. This caused a high voltage switch on the University's inner power loop to blow, which took out power to some buildings on campus including the main ITS machine room.

When the power was switched back on it blew an electrical circuit board in the ITS machine room. Electricians worked throughout today to replace this component and power has now been restored to the room.

So far the campus network, internet connection, web services (SiteBuilder, Blogs, Forums, etc.) and most of the core components that allow customers to log on to their workstations have been restored. The SquirrelMail email service for students has also been restored.

The GroupWise email service remains unavailable as is the ResNet service and the FARGO data server. Work will continue on restoring these and other systems throughout the weekend.

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