June 04, 2012

Extensive and intensive production

There are two dimensions to this productivity: extensive and intensive.

When we create a new item following an established pattern, then production is extensive (literally adding a new item to a set of identical items). Extensive production is, historically, of varying degrees of sophistication. When we take a material and work it into a product following a template, we can be said to be doing craftwork. Guilds and their standards are produced when craft products need to be reliably interchanged between locations. Industrial production takes this one step further by introducing controls over the input of raw materials and components, standardising every element of production. And then beyond the industrial, we find the controlled production of standardised consumer desires and qualitative judgements. All of these elements are present in higher education, often uneasily assembled.

Whereas extensive production aims towards repetition, intensive production is the production of difference.

Design is the co-mediation of art, craft, industry and commerce.


Design thinking and the university

The university is the location for (and product of) millions of individual projects of construction - a constant industry creating new artefacts and events: essays, seminars, lectures, modules, programmes, conferences, web sites, portfolios, eportfolios, marking schemes, reading groups, meeting agendas, research networks, communities of practice, collaborations with industry, technical services...things tangible and quantifiable, as well as elusive but ineliminable intangibles: values, personal agendas, hidden agendas, subjectivity, reflexivity, identities, allegiances, journeys, futures...everywhere production and the production of production.

Throughout these productions, an uneasy tension recurs between standardisation and a desire for the unique, for difference. A sophisticated design capability should help us to deal with these opposing forces. How common is such a design capability? This question is of three-fold importance:

  1. design capability enhances innovative production within the university;
  2. graduates with a well developed design capability are better placed for working in a world where most people at some point will be involved in design-led projects - in business, education and social innovation.
  3. where academic activity interfaces with the world beyond the institution, design is essential.

What is design thinking?

The production of objects and events takes three forms (which may be more or less mixed up in reality): manufacturing, art, and design.

Manufacturing: sometimes we produce new instances of a familiar pattern or template - manufacturing, either on a craft-workshop basis or on an industrial scale, subject to incremental optimisation but essentially standardised.

Art: other times we produce something that is unique and that "breaks the mould" - artistic creativity being distinguished by some irreducible difference, by a challenge to conventional sense, non-standard and unique to the artwork.

Design: finally, we might produce a new pattern, breaking the mould and creating a new mould - design seeks the best of both worlds, offering something distinctive and new, but also feasible, scalable, durable, usable, accessible, valuable. Design is a compromise between the prevailing conditions and a new future, arrived at by observation, inspiration, experimentation and negotiation (between affordances, constraints, time, money, attention etc).

Designerly projects will typically involve activities like:

  • forming a "brief" that serves people with a purpose but which opens new grounds for innovation;
  • observing prevailing conditions, getting to know where people are at and what holds them back;
  • framing and reframing problems, switching perspectives, dimensions and timescales;
  • organising problems into hierarchies and networks, identifying strategic priorities;
  • getting inspired by materials, processes, and analogies (from other fields, e.g nature, art, literature);
  • finding initial strategies and features that might act to generate more detailed ideas;
  • forming design ideas and proposals;
  • creating and testing prototypes (physical and imaginary);
  • thinking critically about efficient and sustainable production (now and in the future);
  • iteratively developing solutions, in cooperation with users and producers.

Along side these activities there is a "designerly reflexivity" through which the designer actively monitors the balance between artistic and manufacturing tendencies and requirements. Taken together, these aims, strategies and reflexivity are what has recently become known as "design thinking".