April 23, 2013

how to develop wisdom

in order to answer this question, we need to know what is wisdom.

after i read some journals, i think, wisdom in a company is using people's experience and knowlege to help compay achieving the mission or goal.

in a learning organization, developing wisdom people is necessary. Becasue after knowlesge sharing, the working performace of the employees would be improved dramaticly.

after i read the journal, i knew there are 4 stages of wisdom development.

at the first stage, people do not know their potential ability and they do not know they could be wisdom. majority of people are at these stage.

at the second stage, people start the realize they might be wisdom after training.

at the third stage, people like to involve into the wisdom development. because they have confidence to be the wisdom people at this stage.

and finally, they become wisdom.


for a company, they need to investigate the potential wisdom employees among the company and do traing on them to help them going through these four stages in a short time.


error may bring a company into dilemma

in the class i learned there are six kinds of errors.

they are information not available, information not observed, information difficult to detect, memory error, incorrect mental model and anticipation error.

all of these errors can lead to the failture of the business, or even lead to some crisis.

in the project and programme module, we need to investigate the problems in the company given in the food industry.

we find the most obviouse problem of the company is that in order to wider the market, the company translate all the information on the lable to the local language.

but the thing is, due to unproberate traslation, many information are not shown on the lable such as some raw materials.

it is a kind of information not avaiblable. becaue the company did not give the approperate information to the customers.

in addition, the company big their company’s slogan in the labels’ of products to enhance their brand recognition. it leads to the storage way of the products showing in the corner of the lables.

it is easy to lead customers ignore the storage way of it.

both of these two kinds of errors will bring bad things to the company.

if the potential customers have any allergies on the raw materials of the products, which are not shown on the lable, it will cause the customer ill.

in addition, if the customer not storage the product well, they may think the products can only storage in a short time. Next time, they will choose another product with longer storage duration.


thus, if the company do not correct the information on the lable, the sales of their products will decrease dramatictly.


April 22, 2013

decision making process

there are some journals said there are 7 steps of decision making process


decision making process

some of them said only four

decision making process

no matter what kind of decision making process. both of them are helpful to the final decision making.

both of them need to identify the problem of the company at the first stage to help company know their current situation better.

both of them need to use tools to help the decison making to be more robust

both of them ask the managers to rethink the decision process to decrease the bias.


folowing the decision making process is not only a good way to make a robust decision, following it is also a good way to rethink and judge the decision making process


April 20, 2013

further learning on SWOT analysis

the first time i learned SWOT is the second year of universtity.

i used SWOT to analyze a travel agency to create a market strategy from it.

after that, i use SWOT oftenly, especially using it to analysis the current situation faced by the company, including the international joinver venture moudle i taken.

However, in the process of re thinking the process of decision making, i read a lots of journals.

i found SWOT can not only use to investigate the situation the company faced to, but also can use to investigate the tools and techinologies or other things.

it is a good tool to investiage a problem to find detail information.


April 19, 2013

make a decision is not an easy thing

after i learned this module, i find make a decision is not an esay thing

there are five main reasons i conculued based on the journals i read to support my opinion.

Firstly, the most important thing I learned in this model is that decision-making is not an easy thing. Before this module, I think the decision making process is an easy process. The managers can make decisions after they control the situation of the company. After I took this module, I find good or bad are not only two criteria to judge the decision. There are lots of types of decisions such as robust. In addition, making a decision should follow five steps and meet the critierias.

Secondly, there are lots of alternatives can help the decision making to be more robust. Good examples to support it is that finance one can make the decision more robust such as cost benefit analysis, investment appraisal and the marketing one can help the managers know the current situation better such as, SWOT, PESTLE. Majority experts encourages using market tools instead of statistic tools to avoid bias.

Thirdly, the sequence and the combination of the decision-making alternatives are also very important. In the process of writing PMA, I rethink the process we made decisions. I found if we can consider more on the sequence of the alternatives using instead of investigating more alternatives, the results would be better. In addition, in the process of writing this PMA, I read lots of journals. The theories shown on the journals support my opinion.

Fourthly, having a good explanation on the results gain from the decision making techniques is the same important as choosing the suitable decision making methods. Having a good explanation not only depends on personal characteristics (risk lover V.S. risk adverse), but also depends on the personal experience. Some experts can investigate what¡¯s going on deeply below the surface. Thus, in the future, control all the decision-making alternative is important, but gather experience on decision making process is also important for us, if we cant to be a leader in the future.

Finally, the decision-making also depends on the time or situation. After having lectors and reading journals, as far as I considered, the criteria for decision making is changed based on the situation. In the common decision making environment, a more comprehensive decision making process would be better. While, quick decision making process is needed in the emergency. Thus, in the future, when we judge some decision making process, we cannot only see the result of it. We should see the situation it happened in.


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  • Excellent post Lin. If organizations could develop tolerance to failure they would become stronger. … by Paul Roberts on this entry
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  • yes yes ..i agree with you.. for the feedback we only got the spreadsheet. but we also can informati… by Lin Zhang on this entry
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