All entries for June 2016
June 13, 2016
We all would have had heard about the natural, economic, social or corporate disaster. But did you ever knew about information disaster? The World is facing a problem of information disaster. What is a disaster by the way? When it was asked to Mr. Google, its searched "an event or fact that has unfortunate consequences". Anything which is above the normal limits and threatens to break or disturb existing systems can be classified as a disaster as well. Intellects pronounced it as an information overload. In this lot of information is being created. A few years back, an international conference was held regarding "information overload" where experts from all around the world participated. Their information overload was considered as a problem for users to use, store and interpret that information. According to one statistical analysis, ten thousand pages were being written in one a few years back, and that trend was still increasing. Experts see this load as a threat to knowledge creation
Because information is the input for knowledge, and if information or various topics are abundantly available with diverse arguments, then analysing that information can be a challenge because developing a knowledge with the strong argument would become comparatively difficult and knowledge generation as a challenge. I think if this keep on happening information ocean can become a bottleneck in harmonious knowledge. For that, better and bigger systems need to be designed which can process and understand information faster than human brains so it can be converted into some summarized form. Which can then be further used by humans to develop an understanding of bigger picture of tacit, explicit and environmental knowledge? If not done developing knowledge on the basis of analysis of the small amount of data would be like catching fish from a sea and calling it unique without stronger evidence.
As in past information used to be unique and knowledge even more scarce. But a lot of information is available, even after that our global problem is increasing day by day either it is informed of terrorism, global warming, economic crisis and other. The question is what is still lacking even after so much availability of information our problems are increasing? Knowledge needs to address the problems or organisation or society, which is the challenge for knowledge management in future to create solutions. Knowledge management should be focused towards problems as well. We don't to fill data banks but another argument is that information generated by different people might be used by others which can lead to innovation. So nothing is wrong or right, but one thing I do know that human race hasn't reached its maximum intellectual capability. To achieve this goal more research is needed to develop better system for generating, processing and disseminating knowledge
June 12, 2016
Assets are the one the most valuable things which an organization possesses. That possession can be in different forms. Assets constitute a substantial part of any organization's total value. Assets help organizations to carry out operations by integrating different expertise into a system. They help to store and distribute knowledge. Assets enable better knowledge management, assets are tangible resource whereas knowledge is an intangible resource. Knowledge can't be generated and distributed without the availability of specific assets. In order to stay connected to a wider pool of knowledge, remain as an effectively integrated system, enhance the life of our investment in order to increase the chances of getting a better return on investment and reliable payback period, it's essential to maintain and manage assets. More they'll be managed longer they can be used. Assets are sometimes confused with the physical assets, in fact, they can be intangible as well like skills of people, organizational culture, brand image, possession of secret knowledge. All these need a physical and virtual infrastructure for protection and provide and environment for further development, which can be done through management of assets. People are very important assets of any successful organization. They use the knowledge and assets to develop and execute strategy. Security of people, physical and intangible assets is done through additional assets. Assets are like a body and knowledge its soul, both can't perform individually, they are tied into a complex relationship.
Knowledge is needed to drive a system effectively. If the system is not working properly then there can be a problem in the process of knowledge management either the right information is not being generated or it is not being accessed properly or might not be being applied properly. The performance of assets is like the testing ground of managed and processed knowledge. Knowledge is developed to improve the utilization and enhance the performance of assets. If assets are being highly utilized and properly managed then it can be highly probable that they would be supported with an application of very reliable knowledge. Knowledge management provides a reason for particular performance fo an asset. If performance is good it helps to sustain that methodology and if performance is not as per target then this helps to rethink the methodology and this also leads to a process of continuous improvement. Capturing knowledge for no reason doesn't make any sense and value either. Developing and using knowledge for improving assets management is the most effective way of using asset and knowledge management together to work as a system to deliver more effective and robust solutions. Below is the image as an example of how knowledge can be used to manage assets.
June 11, 2016
Component of knowledge management is related to three factor one is generating then distributing and finally applying. These three procedures are carried out by people and IT. Knowledge is generated and applied by people but stored and distributed through IT channels. People generate knowledge through tacit to tacit, explicit to tacit, tacit to the explicit form. Knowledge can be used in two ways one is to study tacit and explicit knowledge to refer and support your decision making. This is done when the current problem or plan is related somehow to the previous problem. But when there is innovation or redefinition in the process, old or available explicit knowledge might not help in its original form. In this case system thinking can be a better way of managing and creating knowledge. This is when the function is understood and a different way and knowledge bank which might be tacit, is used to fulfill the function. In this, the process explicit knowledge which is apparently not relevant can be used to develop a better understanding of the function and its performance. Experts from diverse backgrounds share their knowledge to develop better strategies, they can interact physically and virtually. Knowledge is generated and shared among people but by IT systems.
IT system can help to form virtual teams to share, critic and analyse each other knowledge to develop a knowledge which is applicable to address a problem. IT systems can be in a form of the well-categorized data bank, social media platform, intranet or extranets. All knowledge is not applicable everywhere, this can be due to the difference in the situation or environment. For example, most of the literature is generated in west, students travel from all around the world to and study the literature, but that doesn't mean they can apply that knowledge in their respective cultures as it is. They have to analyse it and find the bits of knowledge which might not be applicable by talking to people who already try to do this in past to know their experiences and study own culture more as well in order to find the conflicting areas. By resolving those conflicts is the most effective way to apply knowledge. This shows that all the business models and theories can't be applied everywhere randomly, but they need support and strong reason to apply. To do that good management of knowledge can help to draw robust and effective proposals.
Knowledge is a resource as like other resources, when controlled and managed are of more use then of uncontrolled and unmanaged. Knowledge needs to be captured, stored and managed to be used for the desired purpose. Knowledge is the abundantly available resource but capturing and managing that knowledge to draw a reasonable and beneficial conclusion is a challenge. Knowledge is a framework of any physical structure. More use of knowledge will help the physical structure to be more sustainable and strong. Knowledge acts as a very important sense of any system. It helps system to sense and interpret the circumstances and draw a better picture of the current situation in order to help to draw more effective conclusions and hence the decision. Knowledge helps to give a better view of the road ahead, sometimes digging knowledge shows a perspective which naked sense of an individual can't observe. An aim of knowledge management is to share the ideas, experiences and knowledge with others to educate, transform and inspire to achieve their desired goals. By managing knowledge means capturing, storing, distributing and finally applying knowledge. But the question is how to do it? For that wait for the next blog !
June 04, 2016
Humans are emotional and sensitive creatures. It's part of their instinct that they associate meaning to everything they observe and experience. People can have similar or differing experiences and can belong to similar or different social or cultural background. People learn through interaction and communication. They agree to some points and challenge the others. All this exercise done by human beings are creating a whole new type of knowledge called "tacit knowledge". Tacit knowledge is the knowledge which is formed on the basis of personal experiences, social, cultural background. People can have different experiences in the similar cultural backgrounds. This is when people add their own meaning to something or interpret some knowledge according to their point of view, that is knowledge is called tacit knowledge. Tacit knowledge is an important source of innovation. Because most the innovations were the thoughts of some individual as s/he observed the need of something in place which others were not aware of and then developed it, and it was a boom! Tacit knowledge is hard to formulate because it's not in static form, it's in the minds of people. It's the most abundant knowledge available, but it's very difficult to identify which knowledge is just a random thought and which is based on genuine experiences.
Explicit knowledge is the knowledge which is converted into some static form like soft or hard text or pictorial document. Explicit knowledge can't exceed tacit knowledge but explicit knowledge is used more to teach and train people because of its wider availability. It is separated from the man and then can be transmitted or communicated to anywhere needed. Efforts are being done to develop a system and framework to convert tacit knowledge into explicit knowledge, so it can be stored and reused. Tacit knowledge if not converted into explicit knowledge will perish along with the person. All the tacit knowledge can't be useful but most of the explicit knowledge can be used or updated for future. Tacit knowledge can be used for strategy making to differentiate from the competitor, this strategy can be more effective by supporting tacit knowledge decision with the explicit knowledge to find out what the world thinks about it? what the for and against arguments for a particular strategy? After identifying expected problems proactive measures can be taken to minimize or eliminate them.
Knowledge was, is and will be the most important asset of any society, person or organisation. But what exactly knowledge is? Knowledge is the saturated form of data, information and sometimes personal judgement and evaluation as well based on strong evidence. Data is the raw form of knowledge, it is collected from the target audience or platform to develop some meaningful interpretation. Data alone in its own form can be meaningful or useful. In order to make it useful, it needs to be categorised and analysed. After categorisation and analysis that data start communicating a message as it processed and data becomes the evidence of an information. Information without the evidence of data is not/less reliable. Once information is drafted from data then it is used for the intended purpose. That can be a solution to any problem or identify the reason of something. When the information is used to prove a point and information is uniformed so it can be used by others to solve their similar problems as that information becomes knowledge. Knowledge remains static until something new is identified. Knowledge has evolved over centuries and past knowledge has helped humans to develop in the future. Like in past different knowledge were created but due to lack of financial and infrastructural resources that knowledge couldn't be used. There are several examples where past knowledge along with the new knowledge is used to develop state of the art facilities. One of the examples is the wireless charging system, where the initial concept was developed by Nicolas Tesla in early 20th century. Knowledge is not developed overnight. Knowledge generation is the key to any organisation or society to move forward into future, but it's an expensive, time taking and effort oriented task. Knowledge is like the stem of a tree which bears a lot of branches(information) and leaves(data) to enhance it's importance, reliability and beauty.