June 11, 2016

How to manage knowledge?

Component of knowledge management is related to three factor one is generating then distributing and finally applying. These three procedures are carried out by people and IT. Knowledge is generated and applied by people but stored and distributed through IT channels. People generate knowledge through tacit to tacit, explicit to tacit, tacit to the explicit form. Knowledge can be used in two ways one is to study tacit and explicit knowledge to refer and support your decision making. This is done when the current problem or plan is related somehow to the previous problem. But when there is innovation or redefinition in the process, old or available explicit knowledge might not help in its original form. In this case system thinking can be a better way of managing and creating knowledge. This is when the function is understood and a different way and knowledge bank which might be tacit, is used to fulfill the function. In this, the process explicit knowledge which is apparently not relevant can be used to develop a better understanding of the function and its performance. Experts from diverse backgrounds share their knowledge to develop better strategies, they can interact physically and virtually. Knowledge is generated and shared among people but by IT systems.

IT system can help to form virtual teams to share, critic and analyse each other knowledge to develop a knowledge which is applicable to address a problem. IT systems can be in a form of the well-categorized data bank, social media platform, intranet or extranets. All knowledge is not applicable everywhere, this can be due to the difference in the situation or environment. For example, most of the literature is generated in west, students travel from all around the world to and study the literature, but that doesn't mean they can apply that knowledge in their respective cultures as it is. They have to analyse it and find the bits of knowledge which might not be applicable by talking to people who already try to do this in past to know their experiences and study own culture more as well in order to find the conflicting areas. By resolving those conflicts is the most effective way to apply knowledge. This shows that all the business models and theories can't be applied everywhere randomly, but they need support and strong reason to apply. To do that good management of knowledge can help to draw robust and effective proposals.

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