All entries for Tuesday 30 April 2013

April 30, 2013

KBAM: Software is NOT wrong

What- Is there anything wrong with the software, say SAP? Personally I don't think there is anything wrong with the software, but it is the PEOPLE who get/use it wrong. Tress or followers are planted by human being. If they become harmful or they even start to "eat" people, are there anything wrong with these plants? No. It is the PEOPLE who grow them, and same it is the software engineering who design the SAP, not computer itself design the software. The point I am trying to make is there is no exact right or wrong. SAP may be seriously wrong here, but may bring lots of benefits in the other place. People who like to gain benefit from using SAP should have received proper training and guidelines. If the company fails to train the people to understand how to use SAP, how to read the output, then it is company's mistakes.


This is an very interesting article about using Excel or PPT by mistakes could lead to "disaster". (

KBAM: You or the Company?

What- Would you share all of your skills and knowledge no matter what position you are in for the company? Personally, I will. However, there is an assumption that first the knowledge is not harmful or toxic, and secondly the company I am working for is the company I love. Why will I share? People argue that protecting the from being stolen is very important, because knowledge is wealth and power. It is like a secret weapon that master the whole world (although it does not exist yet). This opinion is not wrong, but the reason I would like to share is because I am part of the company, and I am part of the system.

Why- I am part of the company, my purpose here is to create and generate benefits not only for the company but also for the whole people who are working for the company. It is true that if you hold you secret knowledge, you can gain a lot of short term benefit for YOURSELF. But you are part of the company, and you don't want the company go bankrupt. Therefore, sharing you knowledge with everyone in the organisation could not only bring the organisation into a new level but also the people will gain benefits. And then if the company increases, say sales because of your knowledge, you will also gain benefits from it. And this is an infinite positive cycle of contributing your knowledge to the company. In addition, it helps to break down the barrier of sharing knowledge if you can challenge. It may be the case that some people want to share the knowledge, but they are afraid of the system. Since you are the first person to break it the system, you gain your respect and create a rich knowledge sharing environment.

How- There is nothing wroing with sharing your skills/knowledge with the all the people in the world as long as the knowledge is not generally harmful (or morally acceptable). There are huge potential benfits of it. Imagine if the World Wide Web has not been shared and it is patent, how would the end up now?

P.S. I will be very much appreciate if we can adjust the size of font. Because in a 17 inch screen the words here are really small. In addition, if we can add colour to some words to emphases, it will also be great.

Knowledge Management: situation awareness

What- It was a surprised to me that "situation awareness" is a very interesting topic to study and a big issue in our world. I did not realise that this topic could be turned into a workshop. The reason is most of the cases study are about people making serious mistake because of different kinds of reasons or excuses. It is very apparently to me that how easily they can avoid mistakes IF they can give themselves a little bit more time to think about the issue they were facing. The session was fruitful because it reorganised my knowledge of making decision.

Why- The most important thing to think about after the workshop is what I can do to avoid making the similar mistake if I am in that kind of situations. I have many experiences and learning point of lacking situation awareness, and I learn from the mistake to avoid making the same mistakes again and again. Lacking situation awareness exists in my daily life although it has not been a threatening factor. But if I now ignores the potential problem of "situation awareness", in the future it may damage my business or even my family.

How- There is no perfect solutions for such area of improvement. I think, for me, is to maintain a peaceful and calm mind. Since everyone is unique and different, I am not sure that it works for everyone. I find very very often that if my mind is "quite" and peaceful, I can spot and observe many many hidden things. I can think and establish the connections between the dots much more quickly than my mind is in flying. The example is I am sure very few people can read and really think about the content when they are running, playing, or even jumping on the ground. The underlying principle is to maintain focus, to reduce the distractions. And the bottom line is to control and master the mind of body.

KBAM: Environmental Management

What-Environmental management has a very important role in Asset Management. It is quite often related to Social Cooperate Responsibility. Why company invests time and financial resources in environmental management? One of the reasons is to create a environmentally sound image of the company, or it is to achieve sustainable growth by reducing cost of production. It is a win-win strategy for most of the company that cares about environmental management.

Why-Companies are run by people. And people are part of the nature and part of the big environment. I am very sure that a company can achieve very short term benefit but can not survive for a long time if it ignores the environmental factors. The cost of the ignorance could be huge. As Hutchinson and Hutchinson (1997) point out, being a environmental friendly has an opportunity to increase competitiveness. The idea of Environmental Management inspires and tells me to not forget the impact of environment, either positive or negative, a company can make.

How-Environmental management is certainly matter to an resturant. One of the key concern of most of the resturant in China is about reducing and recycling waste. Especially, if a resutrant is open in the resedential area, which is quite often the case in China, how to reduce the fog from cooking is important. In addition, I am thinking to design by myself or ask expert to design a water recycle system. I think the water for washing vegetables can be reused for flushing the toilets. There are many little things I can do to, and the most important thing is to share and increase the awareness of environment. Shorterism may be the main barriers and challenges.

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