June 13, 2013

Barriers of knowledge management

Most of the barriers to effective knowledge management involve people. Human are complex with divers psychological needs. Most knowledge management systems require that data ad documents be stored in knowledge bases. From an organisational perspective, the process of building these knowledge repositories can be very time-consuming, labour intensive and costly. People are already busy and sharing knowledge may mean changing the way they work or adding extra steps to the process. For example, people may not want to read the other's writing before writing their own PMA, because their idea can be influenced by others, or follow the same the process as the others. The gap between what people actually so to perform their jobs and how it is documented is difficult to bridge due to the spontaneous actions people take in response to unexpected challenges and problems. Knowledge bases that require a great deal of upkeep may tend to fall into disuse and decay due to obsolete information. Also information taken out of context can be misleading or misinterpreted. Sometimes, too much information is available and people unable to assimilate it due to the volume and lack of appropriate tools.

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