April 25, 2011

About decision making

I like RDM module and like system thinking approach.

I was thinking how I can make a decision if I met with some trap problems. In the real world, technological tools perhaps do not help us to make a decision in urgent situations. Because we have no time to find tools in our mind at that limited time. That is a big challenge for ones to make a decision in complex, stressful and urgent business organizations.

I read some blogs just now. I remembered several views about decision making, such as a gain perspective (from journal), an avoiding loss perspective (from journal), a technological view, critical view, personality view, etc. I am not to say these are right or wrong. All of them are right, because it depends on individuals' colorful glasses.

In business organizations, if a decision was based on a gain perspective, the result perhaps let decision makers down; if a decision was built upon avoiding loss, it is hard for decision makers to make a decision. It is because any decision has a risk, it is not necessary for ones to make a decision if without any risks. So what we do is to try to minimize loss and expect a gain result.

A technological view and critical view require a rational thinking process. But after these processes, how about situations are going on? ...Thus, we have to admit that the characteristics and personalities impact on decision making in the real world.

For me, I do not think all biases are bad. The system thinking approach is a holistic and flexible thinking process. It told us how to balance mind-set and heart-set, and then make a value-based decision. Everyone has different mind-set and heuristic method, I am happy to share my view.


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