All entries for Wednesday 13 October 2010

October 13, 2010

Understanding about Deming's OL cycle

Writing about web page http://www2.warwick.ac.uk/fac/sci/wmg/ftmsc/modules/modulelist/cbe/sessions/organizational_learning/

Leadership seem to be a bridge between the five 'Enablers'and four 'Results'.Leadership plays an important role on developing an excellent organization.

In terms of organization , organizational learning is inevitable. Organizational learning system through a cyrcle adapted from Deming(1990)to tell us that knowledge learning needs three stages:

  1. The first stage is statistics, in this stage we need to obtain relevant and useful information through lots of references. The traditional references include the inspection of books, magazines and newspapers. Additionally, the current popular methods including the Internet, reading DVD, consulting relevant staff(senior experts and professors).
  2. The second stage is psychology of the individual.Everyone has different educational backgrounds, different family culture, different work experience, different values of life, and different life goals, so they have different psychology activities. This stage seems to be a container which used to transform A into B. It is no doubt that psychology of individual is the most difficult and painful stage. But if you overcome this stage and through system thinking, you will have your own views different from others.
  3. The third stage is system thinking, this stage needs to generate new ideas about relevant topic.

Anyway, we need to input useful and relevant information as much as possible in the statistics stage, then try our best to transform it although it's painful in the psychology of individual stage , finally we achieve a good result and output our own ideas in the system thinking stage . Through the cycle we are able to  transform  knowledge into our own ideas .

Deming described  that processes drive results. That is if we want to change the results you need change the processes as well as associated behaviors. The processes result in the results. In other words, good processes result in good results and bad processes result in bad results. In short, if we want to change something, we need to learn more.


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