February 17, 2011

The surprising science of motivation


I decided to write about motivation today, after watching this video, during my break from doing research on the same subject! This is particularly relevant to performance appraisal, and the mini-project we're working on regarding it. You should watch it before you read on.

So, the speaker presents the case for intrinsic versus extrinsic motivation, and in a powerful, convincing way. Carrot and stick (reward and punishment) motivators just don't work, at least for the majority of tasks. The reason for this is the kinds of things we do now require THINKING, not just mechanistic, zombie-like, ability. He says it best at 6:30, financial incentives might work, but only if the problem to solve is 'for dummies'! It doesn't work.


What I don't get, is if the science is quite clearly there, why do organisations and managers continually try to go the other way? It's been repeatedly proven, around the world, in all kinds of situations, that pay-for-performance actually achieves a NEGATIVE effect, and yet, this news seems not to have made it up to senior management in most companies.

Knowledge is not being made use of; in fact, it is being actively ignored to the detriment of excellence. Deming is turning in his grave...

I haven't gone into what does work here, but the video covers it pretty well I feel. I'm thankful for companies/leaders who learn and then think, like Google, Atlassian, Semco, or the likes of Vineet Nayar.

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