All entries for Wednesday 18 May 2011

May 18, 2011

Opportunities for KM

One of the first things that came to my mind when we were given the PMA was that it was going to be really hard to identify appropriate ways to implement knowledge management for certain types of asset management, such as within certain areas of Facilities Management, or Environmental Management (EM), which was the one I had planned to work on. I chose that to work on because I find it a really engaging area, and I couldn't immediately see how KM might be best applied. I wanted the challenge, and it made sense because I had already done quite a lot of work on EM within the in-module work.

Obviously, because it is a tricky area, I decided to mitigate the risk of choosing it, by only allowing myself a few hours to work on it, and if some relevant ideas had not been presented in the literature, I would abandon it, and move to another area. Fortunately, this has not proven to be the case - there are so many opportunities for KM within EM. In fact, good KM is pretty much a requirement for many EM tools such as Life-Cycle Analysis (different to Life-Cycle Costing), where you need a huge amount of data in order to estimate product impacts over the life-time. Additionally, another vital use for KM comes in the design stage, when you need a multi-disciplinary team composed of designers, engineers, manufacturers, executives, marketers, etc to come together and share and communicate a huge amount of data and information, to develop successful products within a Design for the Environment framework.

I think one of the big challenges of this PMA will be to find good examples of how this has been done effectively in industry, and also examples of where such initiatives have failed.


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