June 07 2016

KM for Individuals, Communities, and Organizations

Knowledge management provides benefits to individual employees, to communities of practice, and to the organization itself. This three-tiered view of KM helps emphasize why KM is important today (see Figure 1-6).

For the individual, KM:

■ Helps people do their jobs and save time through better decision making and problem solving.

■ Builds a sense of community bonds within the organization.

■ Helps people to keep up to date.

■ Provides challenges and opportunities to contribute.

For the community of practice, KM:

■ Develops professional skills.

■ Promotes peer-to-peer mentoring.

■ Facilitates more effective networking and collaboration.

■ Develops a professional code of ethics that members can follow.

■ Develops a common language.

For the organization, KM:

■ Helps drive strategy.

■ Solves problems quickly.

■ Diffuses best practices.

■ Improves knowledge embedded in products and services.

■ Cross-fertilizes ideas and increases opportunities for innovation.

■ Enables organizations to stay ahead of the competition better.

■ Builds organizational memory.

: 07 Jun 2016 15:00 |  Tags: Book Kbam Review |  Comments (0) |  Report a problem