June 03, 2016

Aella's note (03/06/2016)

Title:
Successful Knowledge Management Projects
Rating:
5 out of 5 stars

Notes and ideas I generated from the paper "Successful Knowledge Management Projects" (Thomas H., David W. and Michael C., 1988)

1. Well-organized documentation is a must.

2. Build an expert networks to support NPI.

3. More communication & Build knowledge transfer team.

4. Enhance knowledge environment by increasing awareness of knowledge.

5. Create a “decision audit” program.

6. Limitation: heavy workload

7. Managing knowledge as other asset on balance sheet. Ex: audit intellectual capital

In addition, try to take advantage of effective use of knowwledge assets over time.

9. Develop a knowledge-friendly culture. Ex: formal & face-to-face knowledge transfer program

(Limitation: do not provide insights into how to allocate knowledge management resources)

10. Key success factors of knowledge project:

-Link to economic performance or industry value

-Technical and organizational infrastructure

-Standard and flexible knowledge structure

-Knowledge-friendly culture!

-Clear purpose and language

-Change in motivational practices

-Multiple channels for knowledge transfer

-Senior management support

Reference

Thomas H., D., David W., D. and Michael C., B. (1988). Successful Knowledge Management Projects. Sloan Managemenl Review, pp.43-56.


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