All entries for Tuesday 07 June 2016
June 07, 2016
June 07 2016
- Notes of Knowledge Management in Theory and Practice
KM for Individuals, Communities, and Organizations
Knowledge management provides benefits to individual employees, to communities of practice, and to the organization itself. This three-tiered view of KM helps emphasize why KM is important today (see Figure 1-6).
For the individual, KM:
■ Helps people do their jobs and save time through better decision making and problem solving.
■ Builds a sense of community bonds within the organization.
■ Helps people to keep up to date.
■ Provides challenges and opportunities to contribute.
For the community of practice, KM:
■ Develops professional skills.
■ Promotes peer-to-peer mentoring.
■ Facilitates more effective networking and collaboration.
■ Develops a professional code of ethics that members can follow.
■ Develops a common language.
For the organization, KM:
■ Helps drive strategy.
■ Solves problems quickly.
■ Diffuses best practices.
■ Improves knowledge embedded in products and services.
■ Cross-fertilizes ideas and increases opportunities for innovation.
■ Enables organizations to stay ahead of the competition better.
■ Builds organizational memory.