People & Knowledge Managment
There are two views or perspective of knowledge. One view it as a entity, the other sees it as an integral part of people. I think both are valid, and there is hardly any clear line of it.
I suspect the context of KM in this module meant both. However EFQM 4e perhaps meant the management of knowledge as a entity, since EFQM 3b covers the management of knowledge as an integral part of people.
Interestingly, with different perspective, different courses also being developed on knowledge management. There are university which taught it as more of a extension of IT (Cranfield?, Middlesex, Westminster, Southampton), and there are some taught it more as a extension of HR (Lancaster).
I think both approach are valid, but when organisations think about knowledge management, may be they need to consider the following:
- Volume or Scale
- Efficacy & Efficiency
- Knowledge Life Cycle