All entries for Monday 03 March 2008
March 03, 2008
Paul gave some example of how each module covers all the sub criteria of partnerships & resources. It really made me wonder for a while, if this is the case. Maybe when EFQM developed, they used boxes to help illustration. However, the more I know it, the more it sounds like a black box for me. For each, so much is covered and contained, and every parts is inter linked and even overlapped. It is always clear when you look at the model, which seems so simple. Yet when you read into the elaborations of each sub criteria, there is always something more perhaps can be included.
Luckily, only the asset, information & knowledge part will be covered. They are all seen as part of resources, one way of categorising them. For the company I worked for, it was very much event driven kind of business. Most of the resources were simply consumed and than acquired. I wonder for the company lives in patterns of behaviour or systemic structure, would they be more proactively managing the resources and even developing the resources?
(Maybe I wasn't being fair, to a extend we did manage or develop our resources from time to time. However that is only in the case where is an top-down initiative or external demand such as inspection visit.)