May 28, 2010

KM as the heart of the company

After finishing the KBAM module week, I had 3 other modules to attend.  I was too busy that I nearly forgot to write blogs here.  how stupid i am><

I have finally finished all the modules for my master degree (of course, I still have PMAs to do).  In the last few modules, probably starting with KBAM, I started to relate the modules I have learnt together.  And I found that KM is really the heart of a business while people is a key thing to enhance KM.

I am not sure whether my point here is affected because my last modules were KBAM, OPP and MOC.  But at this moment, I truely believe that KM is sooo important.  In many of my modules, we mentioned about quality and we learnt some technical tools to help investigating quality and improving it.  But how to use these tools?  at the end of the day, it's about knowledge.  most of the time, these tools also require sharing of information inside the company.  Thus, KM really matters a lot in a company.

In order to practice effective KM, the key thing is about people.  Knowledge is stored in people's mind most of the time.  KM is about extracting these knowledge and share them in order to benefit the company.  Thus, people play a key role in generating the knowledge.  People is a unique element in every single company.  It is difficult to tell how to manage people to enhance KM.  In simple words, we may say that as a manager, we should respect every individual in the group and give them the insight of the importance of KM so as to encourage them to contribute.  But what exactly should be done?  I think we can only know the answer by putting it into real life and do it.:-)

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