All entries for Friday 28 May 2010

May 28, 2010

MOC & KM

As I have mentioned in the previous blog, people is a key thing for KM.  So, after knowing this, what can I do?  though we also know that people is a unique element for every company and we cannot have the "best" way to manage people, we still need to have the correct approach in viewing this issue.

I would like to mention the stimulation I experienced in MOC to discuss about KM here.

in the simulation, i was a shop floor worker.  I was very quiet during the simulation though I have so much thoughts running in my mind.  this was because there were so much dicussion going on and people were just throwing out their points, their solutions and their views without digesting the others'.  in this kind of scenerio, KM is difficult.  I mean when people are so eager to express their opinions is really a challenge for KM.  as an "educated shop floor worker" at that moment, i knew the importance to share my knowledge to the team.  however, i still failed to do so.  So, back to the reality, just letting people understand the importance of KM is not enough, encourage people to share is more effective.  it is an issue that every leader should pay attention to.  actually, when i was silent in the simulation, i was waiting for the leader to organize the chaos so that i could have an appropriate time for contributing.  Did i do the correct thing?

anyway~ just wanna relate my experience in MOC to KM in order to express that effective leadership is a driver for KM.=]


KM as the heart of the company

After finishing the KBAM module week, I had 3 other modules to attend.  I was too busy that I nearly forgot to write blogs here.  how stupid i am><

I have finally finished all the modules for my master degree (of course, I still have PMAs to do).  In the last few modules, probably starting with KBAM, I started to relate the modules I have learnt together.  And I found that KM is really the heart of a business while people is a key thing to enhance KM.

I am not sure whether my point here is affected because my last modules were KBAM, OPP and MOC.  But at this moment, I truely believe that KM is sooo important.  In many of my modules, we mentioned about quality and we learnt some technical tools to help investigating quality and improving it.  But how to use these tools?  at the end of the day, it's about knowledge.  most of the time, these tools also require sharing of information inside the company.  Thus, KM really matters a lot in a company.

In order to practice effective KM, the key thing is about people.  Knowledge is stored in people's mind most of the time.  KM is about extracting these knowledge and share them in order to benefit the company.  Thus, people play a key role in generating the knowledge.  People is a unique element in every single company.  It is difficult to tell how to manage people to enhance KM.  In simple words, we may say that as a manager, we should respect every individual in the group and give them the insight of the importance of KM so as to encourage them to contribute.  But what exactly should be done?  I think we can only know the answer by putting it into real life and do it.:-)


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