All entries for Saturday 14 November 2009
November 14, 2009
After completing part 2 of the PMI cycle, which is learning about process, I've learnt several methods or charts that is useful in the improvement process. As it starts to have more new information and I am getting a bit disorder, I reviewed the chapters again and it's good that it didn't take long.
Studying about the process is not only to learn what is the flow of the process. We have to link it to the customer requirements and make it useful by defining data for measurements. After collecting the data, we should have the control chart which helps us to find out the process capability and gives us the knowledge about how the process meet the customer needs. This is vital to help in prioritizing improvement efforts. When we have the data in hand. It's easy to jump to a solution. But we must remember that this is only the learning process and shouldn't do that.
This part of the cycle helps us to have a clear guidelines on the learning process. Whenever we face a problem, we should understand it before solving it.