November 27, 2009

DMAIC, PDSA AND THE SYSTEM OF PROFOUND KNOWLEDGE

SIX SIGMA IS AN EXCELLENT WIDE-APPLIED METHODOLOGY HELPING MANGEMENT TEAMS TO CONTROL VARIATIONS THAT ARE EXISTING OR COULD COME ACROSS WITHIN ORGANISATIONS. THE PROCESS OF APPLYING SIX SIGMA IS TO IMPROVE THE ORGANISATIONS ON A FUNDEMENTAL BASIS, IT HELPS TO FIND VARIATIONS AND FIX THEM IN A EFFECTIVE WAY.

WITHIN THE SIX SIGMA FRAMEWORK, DMAIC IS THE MOST ESSENTIAL AND CRITICAL PART OF IT. IT IS A SET OF DETAILED SPECIFIC PROCEDURES ALL THE WAY FROM DEFINE PROBLEMS/VARIATIONS TO SOLVE THE PROBLEMS AND IMPROVE THE CURRENT SITUATION. THE FIVE WORD OF DMAIC STAND FOR DEFINE, MEASURE, ANALYSE, IMPROVE AND CONTROL. THE STRUCTURE AND BASIC OBJECTIVE OF DMAIC ARE PRETTY SIMILAR WITH PDSA WHICH IS DEVELOPED BY DR. DEMING AND FAMOUS. IN MY POINT OF VIEW, PDSA IS A CONCEPTIONAL TOOL THAT DOES NOT CONTAIN TOO MUCH PARTICULAR METHODS TO IMPROVE PERFORMANCE OF AN ORGANISATION, IT INTRODUCES A SELF-IMPROVEMENT WHICH COULD BE USED ON A DAILY BASIS. ON THE OTHER HAND, DMAIC ACTUALLY PLAYS THE SAME ROLE AS PDSA. HOWEVER, IT PROVIDES MORE DETAILED INSTRUCTIONS WHILE IT ALSO SET ASIDE LARGE SPACE FOR ORGANISATIONS TO IMPLEMENT THEIR OWN METHODS ACCORDING TO THEIR SPECIFIC SITUATIONS AND FIELDS.

PROFOUND KNOWLDGE IS A CORE PART OF DEMING'S PHILOSOPHY, WHICH PROVIDES FUNDAMENTAL UNDERSTANDING OF WHAT SHOULD BE TAKEN INTO CONSIDERATION IN ORDER TO DRIVE AN ORGANISATION TO EXCELLENCE. IT HAS ALREADY BEEN APPORVED THAT WHETHER PDSA OR DMAIC COULD NOT BE APPLIES EFFECTIVELY WHEN SOPK IS NOT BEING ENTIRELY APPRECIATED. WITHIN THE SOPK, THERE ARE FOUR POINTS WHICH HAVE BEEN HIGHLIGHTED: APPRECIATION FOR A SYSTEM, KNOWLEDGE ABOUT VARIATION, THEORY  OF KNOWLDGE AND PSYCHOLOGY.


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