Deming's effect on management
During the 1950's, Dr Deming's phylosophy helped Japanese industries recover from a whole destruction with a quick pace. Why did it work impressively well? Is Japanese smarter than the others? Is the theory the best above all the others? I have a different thought. I've been thinking over Deming's "Profound Knowledge" a lot. The one thing I realise is that it summaries the key elements in management
Appreciation for a system
knowledge about variation
theory of knowledge
Unlike some excelence models, Deming's theories do not have specific requirements. However, it does point out key elements which could affect a company and bring it towards either positive or negative ways, it depends on how a company performs in these area.
the Concept of system: excellent performance in single department is not enough to bring a company to excellence, sometimes it could be a disadvantage for a company when it couldn't cooperate with the other deparments as a whole;
Variation: changes is everywhere in business, conciousness of variation and solution for problems resulting from variations could help a company breakthrough troubles;
Knowledge: keep updating own knowledge with every effort can create more opportunities for a company to dominating in a market as well as innovating in a new market;
People: as a basic element in a company, people is brain, body, actually, people is everything of a company. Good managemnt of people is a basis to create success in a business because people run the business.
There might someone say that Deming's theory is out of date for business in 21 Century. Look at the famous excellence models at present deep inside, and you will find that his theories is everywhere in those models. ISO, EFQM, Baldrige etc all respect Deming's theories as a basis.
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