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January 12, 2013

Design For Six Sigma

The production of quality goods and services calls for inception of a proper quality management system in an organization. Design for Six Sigma and Six Sigma are some of the quality management tools which ensure that customer satisfaction are met through the effective and cost-efficient provision of goods and services. From what I have learnt I found out that Design for Six Sigma is a relatively new concept which was created to support the Six Sigma tool of quality. The two differ in definition and function. Six Sigma is only used when there are processes already put in place. Design for Six Sigma determines the needs of businesses and customers, and creates solutions by integrating the relevant processes. It is concerned with the generation of processes rather than the improvement of existing processes. So from companies prospective I can say that, while thinking about building a process and designing products and services DFSS is the right approach to use since it draw a flow line from the design stage till the products and services are delivered to consumers. Through reading and searching many books and articles about successful businesses, it is logical to say that no matter how good are your products; they are useless if customers do not buy them. DFSS approach is trying to measure VOC from the design stage to build a strong customers desired products & services so companies won’t be straggling to sell and survive later on.


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