Socio–emotional Issues
Introducing new changes to a process might face barriers or challenges that sometimes might even make the process worse. Socio-emotional issues can be considers as a priority. Since peoples’ feeling plays a major role in their performance, socio-emotional issues are those including how to deal with oneself, others and relationships, and work in an effective manner. In dealing with employees, an effective team leader and project manager should be capable with recognizing their emotions and learning how to manage those feelings. For example, attacking individuals’ mistakes is not a desire action. Therefore, knowing the importance of such knowledge would add a great value in my future career when it comes to deal with employees regarding changes. Good communication skills would help in overcoming these issues and support projects goals to improve processes.
Waddah Alharthi
An example of socio-emotional issue is when you want to introduce new technology to your system. Those skilled workers will find it a win-lose problem that they might lose their experience position since they know nothing about the new system and they are back to the others level of knowledge. This case should be considered as a socio-emotional issue.
29 Nov 2012, 20:51
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