April 13, 2011

Bias in MOC. . . . . . .. .

Today at MOC (management of change) the tutor described a decision that was taken by employees in a factory for the problem they had with some pigeons. The pigeons were shitting in their products so there was a painting problem. . .. . The employees however decided to close a gap over a huge door from which the pigeons were entering the factory. They paid a lot of money for that. However while the gap was closed and pigeons couldn¢t enter, when the employees opened the door for the truck to come in the pigeons find the opportunity and went in the factory from the door itself. Clever pigeons.

So the tutor asked: “Do you believe that this is an idiot decision”

Most of the class students said yes except from me that said no. I explained it is bias to judge a decision after the event. . . . . The rest of MBE students were laughing . . . hehehehehee.

My point is that RDM made us thinking in that perspective. This is the out of the box thinking. If you wish we think differently.

Another aspect that made me today think of RDM is that at the end of the module the tutor gave paper sheets so that we can assess the team members in terms how they influenced change during a simulation that takes place. Each of the team members has a role which can be the managing director or a dispatcher. My point is how I can assess these two edges in the same range. The managing director has the most opportunities to influence change. While the tutor mentioned that potential source of bias I am not aware that we as students are able to manage it. Especially if you do not know that it can produce bias. (MBE students may be a little benefited from it).

I think it was Graeme that has told in a company it is always the selling persons that get the most bonuses because they are the ones who seem to contribute more or in a football team it is the strikers that always gain more.

- 3 comments by 1 or more people Not publicly viewable

  1. When I had the management of change module, I was the logistics manager and had two dispatchers whom I was responsible for. I am sure you will be able to relate to what I am trying to say….one of the dispatcher had come to me and said “I think one dispatcher is enough for the company, maybe you should get rid of me” We had decided to give him another role but he had better ideas and he started his own company!! In the end when I had quit from my role, I wanted to join his company instead! On the other hand the other dispatcher didn’t even want to change his desk…..I being the manager for a minute had thought “he is refusing what I am telling him!” then had to calm down the demon….after MBE not this!!! But it is ALL about emotions ….. How one has to be constantly watchful!

    My point here is that it is not about the position you are at in an organization BUT what you bring to the organization that matters! clinging on to your comfort zones or trying something daring and making a difference. People including me are biased…. so when the rating bit came, friends gave better scores to their friends or one gave better scores to people with pleasant personalities and in the way killed the essence of having values/good judgements. I am not being critical, of course NOT everyone did or does….at times people for the sake of convenience do. However I was surprised how the efficient lower level quiet ones had got good scores because people don’t forget the ones who make an effort!

    I agree with your point in the end….Since my work days I have had a problem with these “look busy do nothing” kinds…..they are in every department, staying close to their bosses and constantly running, talking loudly on their cell phones, telling stories of how tired/sick they are but still coming to work!! They are the first one’s to get promotions BUT they don’t last long. Its always the slow and the steady who I feel win in the end. Do what your job description demands with your heart and soul and bring new thoughts to the way things are done.

    Just wanted to share my thoughts….and sorry for commenting on ALL your blogs :/

    24 Apr 2011, 00:57

  2. Nazish this is the blogs about comments :P….........................................

    Thank you, i think you cover all my points. I feel relaxed that someone had the same thoughts with me. . . I thought that i was selfish. . . . .hehehehe

    24 Apr 2011, 09:56

  3. Hi, Nazish, I had the same feeling with you in MOC module. Someone was refusing what I was telling her as well as I was refusing what that one telling me at that time. My score is ‘0’ in simulaton part. Hahaha….but I am not unhappy. That class is really interesting. If let me choose it once again, I would still definitely choose it, even if ‘0’ again. I like her ‘responsive to change’ thoughts. Is it the same boundary with Deming’s ‘variation’ ?

    24 Apr 2011, 13:13

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