All entries for Tuesday 17 May 2011
May 17, 2011
From the beginning of this module we hear Paul saying with this strange “Deming¢ voice:
“Be guided by theory, there is no substitute for knowledge”………. Have we ever understood what the hell this phrase means……??????? Do we really realize the magnitude of Knowledge power?
Well I am doing my Management of Change PMA….. While the module in my eyes has a lot of similarities with MBE modules it develops a different perspective than MBE. Professor Dee is a really practical tutor and when it comes in PMAs she doesn¢t want fully referenced PMAs with a lot of academic Jargons as she calls them. I remember her phrase which was:
“You MBE people do not give a PMA with 40 references” ahahahaha…….. It is funny because the average of references in our PMAs I assume it is 28 or something like that and she aimed on MBE students…….. J…….. We love Dee……..
Thus I decided to read 10 to 15 references and do the PMA. This requires a lot of thinking and to write things by your mind. . . . . However when I am trying to do so directly my mind goes to the questions: How can you support that? Has it been proven? Where is your reference?
For example why the vision should include people of the company? Can I reference EFQM on that? I am trying to write things that I have originally thought of that but which is my ground basis? I have to support that or else I am thinking that I cannot support it. I think there is no basis for it….... So I decided to do it in MBE way which I strongly like…It is our way it is our philosophy…….
This is where knowledge comes and plays fundamental role……….It guides us it shows us the way and help us built our own work………. We have learnt to think like that……. We have changed and we have changed a lot……….. This is what MBE has provided us for our future career a different mentality…… A scientific basis which could be applied in real world with incredible outcomes…………………….
Yes there is nothing most important:
Be guided by theory………….. There is no substitute for knowledge
Economists are arguing if it is better companies belong to the state or to private interests. . . On one hand right-political thinkers support liberalization on the other hand socialists support a more controlled by the state economy. . . I was thinking of that debate, because they are asking from the Greek government to sell some of its property. I am speaking with a lot of people that have different arguments on this topic. Personally I find both sides' arguments valid and I cannot argue back. My “God” this is a contrast…………..
So what is the problem? Why both sides seem to have right arguments? I was thinking of it this morning. I see everything through the eyes of Deming's SoPK and this made me to come to a conclusion for this problem. It doesn't matter if a company belongs to the state or to private interests. If the style of management is the current one the same bad results will be a reality. It is an illusion that under a private interest a company has better results. This is because there is fear. As we know managing by fear will have short term gains but in long term there will be a disaster. . . . . It is again that the best efforts will not bring an outcome if you do not know what you have to do.
I cannot find any other solution in that conflict and I would be glad to hear arguments about it because I think it is a debate that play fundamental role in our life.
The problem is that economists and financial people, who apparently are ruling the world, do not see the cause of the problem. And as Deming himself have said to Americans in 1980s' “In that country management has destroyed its people” and this is in my eyes the problem of the world. On one hand in public interest companies, people are not utilized and are inefficient on the other hand in private interest companies, people have a short term efficient period but in long term they become less efficient than the ones in the public sector. Furthermore in order the private interest to enhance its efficiency it starts firing its people and hiring others. Then we have what Deming called mobility of management which destroys the system as a whole……………
Change the management system starting from the top and going down in my eyes is the only way to get “Out of the crisis”…………..