All entries for Thursday 12 May 2011
May 12, 2011
A lot of people support that if you do not know something you cannot measure it………. I always had a problem in that phrase. Of course it is important to have measurements but my question is that “can we measure everything?
” I do not think so. While I was working in KM I thought how someone can measure knowledge? Can you ask how many knowledge do we have and get an answer of 20 cm or 50 kg? Nope. Back in Greece we say that someone possess a lot of kg of knowledge if he/she is clever but it is slang and it is for fun. How do you measure people feelings? Today I have 30 kg of sadness. Nope Thus I do not think that everything can be measured. .. . . . . . . .
It is again that the most important figures are unknown and unknowable.
Thus the quote of the day is:
It is wrong to suppose that if you can't measure it, you can't manage it – a costly myth (Deming the new economics).
It is a great lesson that when we go out there for work not be based on what we can measure but in what we cannot…………………