All entries for Monday 11 April 2011
April 11, 2011
MBE is embedded in our philosophy and whatever it happens we see the world through MBE eyes. At least it happens to me. . . . . I realized that in today¢s module Management of Change. . . .
Well let start. First of MOC is an MBE module. The underpin philosophy the way it is taught, everything is MBE. . . While the lecture was easy the simulation was a disaster. . . . The results were really bad so the tutors decided to stop it earlier and let us discuss what was wrong so that tomorrow morning we can change our organization.
I have to say here I am not a manager. I am just the sales negotiator. So all of us started discussing the problem of the organization. The question now is how they tried to look at the problems? As every manager in that world, by looking the financial figures. Well I didn¢t say anything at that point for two reasons first I am an employee not a manager and second i was waiting to see their decisions according to the financial data. So what was the outcome. They decided that we are not profitable because we have increased salaries for the employees. . . .ahahaha…….This is capitalism. As you know I hate capitalism. Thus I took action.
Deming immediately came to my mind (heheh). I asked the board:
I am sorry dear colleagues what are we discussing here. We work on the results of the process and not in the process (CBE, Deming).
Have we understood the process? Is the process working in statistical control? In other words does the process deliver what we want to deliver? (PIUSS, 6ó).
Should we improve the process or redesign it to be more efficient? (PIUSS, DFSS).
Are the leaders coordinating the organization or there is no coordination as it seems to my eyes? How you treat your employees because in that meeting of the team I heard a lot of times the word “I” and it is “WE” the right one. (Leadership)
Is the information flow within the organization? It was a poor guy that was trying to find some information about a product and it took it 35 minutes. And here is the most interesting of all. The same guy this morning claimed that he do not share knowledge with his employees because he is afraid they will become better than him and will take his job. The same guy was swearing on the evening because he didn¢t have the right information and knowledge that wanted to have and solve a problem (KBAM)
So before deciding to decrease the salaries as every poor leader would do try to address the process correctly. . . . It is important in every decision looking at the right aspect of the problem and do not take decision that seem easily but eliminate the alternatives. . . This will definitely will introduce bias. . . . . (RDD)
Life after MBE will be different. . .. . . .. I have said it again and I will tell it every time I love MBE