May 17, 2011

Addicted with MBE…… Finally understand the power of Knowledge…….

From the beginning of this module we hear Paul saying with this strange “Deming¢ voice:

“Be guided by theory, there is no substitute for knowledge”………. Have we ever understood what the hell this phrase means……??????? Do we really realize the magnitude of Knowledge power?

Well I am doing my Management of Change PMA….. While the module in my eyes has a lot of similarities with MBE modules it develops a different perspective than MBE. Professor Dee is a really practical tutor and when it comes in PMAs she doesn¢t want fully referenced PMAs with a lot of academic Jargons as she calls them. I remember her phrase which was:

“You MBE people do not give a PMA with 40 references” ahahahaha…….. It is funny because the average of references in our PMAs I assume it is 28 or something like that and she aimed on MBE students…….. J…….. We love Dee……..

Thus I decided to read 10 to 15 references and do the PMA. This requires a lot of thinking and to write things by your mind. . . . . However when I am trying to do so directly my mind goes to the questions: How can you support that? Has it been proven? Where is your reference?

For example why the vision should include people of the company? Can I reference EFQM on that? I am trying to write things that I have originally thought of that but which is my ground basis? I have to support that or else I am thinking that I cannot support it. I think there is no basis for it….... So I decided to do it in MBE way which I strongly like…It is our way it is our philosophy…….
This is where knowledge comes and plays fundamental role……….It guides us it shows us the way and help us built our own work………. We have learnt to think like that……. We have changed and we have changed a lot……….. This is what MBE has provided us for our future career a different mentality…… A scientific basis which could be applied in real world with incredible outcomes…………………….

Yes there is nothing most important:

Be guided by theory………….. There is no substitute for knowledge

Denationalization. . . . . A myth that will never become reality. . .. .

Economists are arguing if it is better companies belong to the state or to private interests. . . On one hand right-political thinkers support liberalization on the other hand socialists support a more controlled by the state economy. . . I was thinking of that debate, because they are asking from the Greek government to sell some of its property. I am speaking with a lot of people that have different arguments on this topic. Personally I find both sides' arguments valid and I cannot argue back. My “God” this is a contrast…………..

So what is the problem? Why both sides seem to have right arguments? I was thinking of it this morning. I see everything through the eyes of Deming's SoPK and this made me to come to a conclusion for this problem. It doesn't matter if a company belongs to the state or to private interests. If the style of management is the current one the same bad results will be a reality. It is an illusion that under a private interest a company has better results. This is because there is fear. As we know managing by fear will have short term gains but in long term there will be a disaster. . . . . It is again that the best efforts will not bring an outcome if you do not know what you have to do.

I cannot find any other solution in that conflict and I would be glad to hear arguments about it because I think it is a debate that play fundamental role in our life.

The problem is that economists and financial people, who apparently are ruling the world, do not see the cause of the problem. And as Deming himself have said to Americans in 1980s' “In that country management has destroyed its people” and this is in my eyes the problem of the world. On one hand in public interest companies, people are not utilized and are inefficient on the other hand in  private interest companies, people have a short term efficient period but in long term they become less efficient than the ones in the public sector. Furthermore in order the private interest to enhance its efficiency it starts firing its people and hiring others. Then we have what Deming called mobility of management which destroys the system as a whole……………

Change the management system starting from the top and going down in my eyes is the only way to get “Out of the crisis”…………..

May 15, 2011

Knowledge culture…………. Eliminate fear………

Knowledge culture is regarded as the culture that anyone feels free to share and utilize knowledge…………. What I realized is that leadership plays fundamental role on that. More specifically eliminating fear and allow people feel proud of what they do is important. In addition taking risks and not be afraid for punishment in case of a mistake allow employees learn more and faster.

I correlated that with schools. I do not know why. Probably because I have linked schools with the process of learning. Ok it is not like that in the schools but is should be. So which are the cases? On one hand there are teachers that act as traditional teachers punishing, using scores as assessment method etc. On the other hand there are teachers that are acting as coacher or mentors to the kids and using scores for feedback by utilizing the power of self-assessment as well. . . .(It is like MBE vs other masters).

SO what do we choose for our organization? I searched for that in net and came across a research that took place in a school. It was proved that students that felt less stress and received a mentoring leadership style from their teachers, were able to learn more and faster………………

May 14, 2011

TPM in my room……

Some of our obligations after MBE are to listen and continually teach the others. (Set an example and help those to overcome the past are the other two: P).

Yesterday I had a dialogue with the responsible for maintenance in my accommodation. The problem is that when I came to my room the hand basin had  a problem. There is an iron stick which was screwed in the main part of the faucet for controlling the water (warm cold, power of the flow, etc) . . . ... However this due to the water getting there was broke down so it couldn¢t screw. . . . . . .

So I asked yesterday if they have this problem with the rest of the rooms. He answered me that most of the rooms have this problem this is why we by cheap faucets so that we can replace the broken part with low cost.

After that I thought of TPM………….. I proposed to him to establish a policy that directly when water gets into that part of the faucet the student is obliged to clean it. . . In that way the life of the part will be increased since the problem comes from the water that stays in that specific part for a long period…………………. ;)

The three principles of autonomous maintenance should be possessed my every one of us and applied in our daily life. It is a way of thinking and acting. Yes and this is what we have also to teach in the employees that will be working with us. Responsibility for the place in which we are working. ..... . J

It is again something that started from Japan and has its philosophical basis…………

May 12, 2011

Knowledge surprise………………

Knowledge surprise………………

A lot of people support that if you do not know something you cannot measure it………. I always had a problem in that phrase. Of course it is important to have measurements but my question is that “can we measure everything?

” I do not think so. While I was working in KM I thought how someone can measure knowledge? Can you ask how many knowledge do we have and get an answer of 20 cm or 50 kg? Nope. Back in Greece we say that someone possess a lot of kg of knowledge if he/she is clever but it is slang and it is for fun. How do you measure people feelings? Today I have 30 kg of sadness. Nope Thus I do not think that everything can be measured. .. . . . . . . .

It is again that the most important figures are unknown and unknowable. 

Thus the quote of the day is:

It is wrong to suppose that if you can't measure it, you can't manage it – a costly myth (Deming the new economics).

It is a great lesson that when we go out there for work not be based on what we can measure but in what we cannot…………………

May 11, 2011

Knowledge, Wisdom, Gnosticism.. . Understanding Knowledge.. The philosophical movement…

Knowledge – Wisdom - Gnosticism….. . . .. . . The philosophical movement…..

Well they say that there is one difference between languages all over the world and the Greek one. It is believed that the Greek language does not describe the things but explains them. . . . Thus I searched for the routes of Knowledge so that I can understand it. So this is the story:

The Greek word for Knowledge is “Gnosis”. In ancient Greece there was a philosophical movement which was called “Gnosticism”. It still exists but it is totally different from what Greeks believed to be.

Gnostics who were people that believed in Gnosticism supported that God didn?t created the world but a community of his own descendants that were called centuries or in Greeks “Aiones”. However one of them didn?t like what was going on there and started a revolution. So one of the centuries apostatized. This century was called wisdom or else in Greeks “Sofia”

Thus wisdom fell and separated by the community of Gods and have born an ancestor. However this ancestor was considered as bad since it was born outside the initial community of Gods. This ancestor in turn born his own ancestors and created the world that we live in. From that action he was called creator and his ancestors called rulers of the world. However the rulers didn?t like the wisdom since it was one of the initial gods and put her in prison inside the human bodies………………………….

There is the meaning. Wisdom which didn?t like what the initial Gods-centuries did is in every one of us. However it is captured in a bad materialistic world in which rulers prevail. Thus it is when we understand the problems of that world and gain the necessary “gnosis”-knowledge that will allow us to transcend in another space-dimension. Only then we will be able to understand what life is about and improve the system that we live in. Gnostics believed that it is tacit knowledge that will bear wisdom and will save our spirit. They supported a simple life in which love prevails and people despise the materialistic goods of that world.

All these benefits come only by one thing which is called Knowledge………… After this philosophical movement religions destroyed it. For example Christians supported that people should acquire knowledge however they provided 10 “rules” to govern the world. . . . . Ancient Greeks didn?t believe in rules but on that every one of us through knowledge will understand the limits of its own freedom and will set them in that level that doesn?t affect the limits of the other?s freedom. It is a self-assessment philosophy……………. And I think that the rest of the religions have rules as well. I am not sure about Buddhism (which personally I would like to learn about). . . . .

Well this is the story of Knowledge……………. Are we ready to gain? Or we afraid to do so. . . . . Gaining knowledge provides power but also is difficult………… It has a lot of pain to conquer and manage ideas that all the other people will probably consider as irrational…….. J

May 10, 2011

The power of Knowledge.. I think I understood what critical thinking in our works is

I am almost ready to have the first KBAM complete file so that I can send the outline for feed forward. . . . Reflecting back to what happened I realized that knowledge is powerful. The point is that I am planning to add a little bit knowledge management in my project thus I spend before KBAM more than 100 hours for studying the soft perspective of KM in SMEs (organization culture, structure, people, etc…….). Consequently I used some of this material in my PMA…………

However when I looked back in the PMA as well as in the project the common parts is totally different………. I used the same references but the outcome was different….. In my eyes that is amazing and clearly reveals the power of knowledge. . . . . It also reminded me what Deming has said in SoPK “Information is not Knowledge, knowledge requires theory”. Again this guy was right.. . . :P

Also I think that this is what the tutors expect from us when they say this mysterious critical thinking and writing. It is nothing more or nothing less than taking the info in the journals books or conference papers and adding your theory to create knowledge in respect to the problem you are solving. . . . .

At the end of the day PMAs Projects Universities and I may say everything is Knowledge Management………………………………

May 09, 2011

Why KBAM is so difficult…………… Are we going ever understand Knowledge?

I was thinking why KBAM PMA (the module as well) is so difficult..... . .Anyone who has started this PMA will probably agree with the statement that KBAM is the most difficult PMA we ever have done until now. . . But the question is why?

My first explanation is that it combines all the topics that we have covered since now. This makes it complex. Yap Knowledge is everywhere.

Also, it combines two huge topics which you should study a lot to have an idea what they are talking about. Personally I have chosen Maintenance (probably one of the worst choices of my life: D) which is huge. TPM RCM strategic maintenance preventive maintenance traditional maintenance. Such a lot of approaches that you have to consider and justify why you have chosen the one you have chosen.

However I strongly believe that it is knowledge that makes it so hard. Even the asset management part we see it through the Knowledge perspective. Regarding KM all of us understand that it is something that cannot be determined since Knowledge will never stop evolving. . .. . . . Personally I think that you cannot understand what knowledge is and what power it may have. The best you can say is that there is no substitute for it and identify its benefits. However the human kind will never understand the whole potentialities of knowledge. . Knowledge is so unstable. So unknowable so mysterious. .. .


It is personal belief I would admire some challenge on thatJ.

May 07, 2011

RDM following us in KBAM…….

The day had come after studying KM I started KBAM. The first thing was to choose which will be the asset management that I will focus.... ………

How you do that there are so many. . . . I preferred not to search for them and see which the most info has so that I can choose based on that. I was afraid that this will introduce bias. Thus I made a grid analysis……….. J

Interest in Learning for asset

Previous Knowledge for the asset (the less the higher score)

Relevance with the project

Utilization in further career

Interest created in presentation









Facilities Management











































Resource Utilization







And this is how I chosen Maintenance. However the most important factor for me was if I had previous knowledge for the topic. If I hadn¢t I add higher score because it is what you learn and not the goal……… And I wanted to choose maintenance because I had no idea about it…………. J

It is a grid analysis with MBE philosophy………………………..

May 06, 2011

Japanese TPM can save is really a cost effective approach……

I am studying about maintenance and more specifically I like the idea of TPM which I am going to use in my PMA…..

Despite the different definitions that were given to TPM from Japanese and Western world, TPM seem to have a unique philosophy in which everyone in the organization is involved in the maintenance program. It is the idea of localization that makes it so great. . . . . It is based on groups of people for developing a maintenance program and increases the performance of equipment. It reminded me the quality cycles of Kaizen.

Is Kaizen the hurt of Japanese philosophy? Provided that the first thing that Deming taught them is PDCA I think so. . . Everything derives from it like TPM. Is TPM a child of Deming? I think yes...

In my mind came the amount of money that a company can save by implementing a TPM program. . . . . . . Few maintenance people because the operators will take some maintenance responsibility. In that way people can be utilized in different positions. Less breakdowns of the machine. . . . Better coordination of the employees as well as higher motivation . .... .

I definitely going to implement something like that in real life since in my eyes seems like something more than efficient and clever…..

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