SOCIO–TECHNICAL APPROACH FOR KNOWLEDGE MANAGEMENT – USAMA NADEEM (KBAM)
There are many different approaches that can be followed for knowledge management. But there are two types of approaches which are considered to be main in the knowledge management process. The social approach and the tecnological approach. Social approach is about interaction between people, culture and other social aspects etc where as the technological aspect refers to use of tecnology such as intranet, networks, email etc for aiding the flow of knowledge. Although people are the most important part of every organization but still only following the social aspect is not beneficial in today's IT world. therefore IT plays an important role and there is need for organizations to adopt a socio-technical approach for knowledge mangement which comprises of both the social aspects and also the technological aspects as a perfect combination for knowledge sharing and development.
The socio-tecnical approach is really imporatant since it avoids the traditional knowledge managment approach for following the social perspective. IT is very effective and effecient and can definitely aid the knowledge management process but there should be a combination of both.
We can attempt to adopt the socio-technical approach of knowledge management since we all have access to technology and it is a very effective source of knowledge sharing and communication. we can use an approach which is a combination of our people and also technology for getting better results than before.