April 01, 2011


EFQM model is a very effective framework for businesses to achieve excellence. It was developed to increase the efficiency of the European companies. It consists of five enablers and four results. One of the most important criteria in the EFQM model is the leadership criteria. It is among the most important since the first enabler is leadership which shows its importance. The role of leadership according to the excellence model is that the leadership plays an important role in the management of the people of the organization and it is also vital when it comes to resources and development of policy and strategy. Since the EFQM model is influenced by the philosophy and teachings of the quality guru Deming, therefore it has greatly emphasized on the role of leadership in an organization.

So, we can judge the importance of leadership by looking at the European excellence model. Effective leadership is the most vital and important thing when it comes to organizational success because the efficiency and effectiveness of the whole system and also the employees, is based on the leadership quality.

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