All entries for February 2012

February 19, 2012

…But I could show my prowess, be a lion not a mou–ess… If I only had the nerve.



One thing that people who's born without trait in leadership needs is courage....

It is very hard to stand up for what you believe when everyone else is against you.
Not only courage, passion, vision, character, and being a good decision maker are also keys.

If you want things to happen or change, you have to take a lead.
And I'm pretty sure that majority of people feel more comfortable to stay in the norm. Even if they disagree with something, they conform, because they do not have the courage to act/think different.

Therefore, to develop leadership in an organisation, one must be given an opportunity to lead to be engaged in something big. One must be empowered to think to make a change.
Safe environment is crucial to this initiation. Leader/manager ought to make sure that everyone feel comfortable to express their ideas, has involvement in decision making process and has been pushed to take a lead.

When Bonnie finally had to take a role of leader in Black Swan, the opportunity had given her a new thought about herself.
She never wanted to be a leader, more or less about lacking confidence in herself, but right then she knew she could do it and that is the first step.

The first step to developing leadership in an organisation.

Practice makes perfect, the more you get exposed to this, the more you become good at it.

If you have enough passion, courage will follow......take the lead, that's taken directly from the word "leader".





Coaching, not an easy business



Coaching?

It never occurred to me that coaching is actually challenging and tough at the same time.
When coaching is all about "not giving answer" and all I want to do is panning out options to coachee.

Understanding and helping someone is so much different than implanting seed so that they can think for themselves, because everyone knows the answer to their problem. The tricky part is how to make them draw it out on their own, and imposing on someone else's problem does not make it easier to solve.

Sometimes it is not about experiences, some problems only requird simple solution.
Sometimes the more we know, the less likely we find the answer.

Well, I just came across this thing......


 simple answer

...Coaching is a very good and necessary practice for leader/manager in order to manage the entire business without having to go into detail of every single thing that runs the organisation.

It is best to empower people and enable them think on their own. Just like Paul said, manager's job is not fixing everyone's problem, let them come to you with a solution.

I believe people will be proud if they think they own the answer, the solution, and that'll motivate them to higher performance level.


We want you,...Jose..!!!!


My Chelsea is breaking apart,....

and Andre Villas Boas, the manager, does not seems to have a tube of super glue neither side of his hand. Based on the recent results and the given interview conceding that several senior players have turned against him, I'm convinced Mr. Villas Boas is lacking the leadership qualities required to manage the group of these high ego millionaire celebrities. It's no surprise the fans were chantting for their former dictator, the one whom was sadly overthrown when the team was in a much better condition a few years back.

And Jose Mourinho is his name, ladies and gentleman.

When Manchester United battled back for a 3-3 draw at Stamford Bridge earlier this month, many people were saying that such phenomenon would never happened during Jose's regime and I couldn't help agreeing; not purely due to the tactic in which Jose would have dictated his players, but I don't believe the referee would have dared to award United two penalty kicks if Jose was still in charged; somehow the referee must have thought about listening to Jose's dark art of giving out after-the-game comments. His leadership style, dictatorship, is more or less proven powerful and set course of Chelsea's succcesses.

The tactical knowledges, this is another thing Villas Boas does not seem to be posessing and that's crucial to running a team. Villas Boas might have been successful with Porto, collecting three trophies last term, but how to handle bigger fishes and a much bigger pond seems to be too large for Villas Boas, in comparison to Jose, who out power Man United and Arsenal to the top of the league at his first attempt.

As a manager, a leader that manages the team and is responsible for game planning, Villas Boas miserably failed to understand the strengths of each player and is unable to manage this resource efficiently.

I have no clue of how the training sessions were conducted or how the tactics were instructed to the players, but the main difference between Jose and Villas Boas besides the results, is that Jose could deliver a result even when some of his players were not happy with him (of course not everyone want to comform to dictator, leader is not always liked but respected) while more and more players are turning their back away from Villas Boas. Jose was able to stop cancer from spreading all over the body and coordinate the other organs to function well together while Villas Boas will have to cut down more and more body parts.

Jose had become a leader not only to the team but also to millions of chelsea fans,......in Jose we trust :D

Failure after failure will eventually discredits the leader, for Villas Boas,...his chance to lead are numbered now.


.


February 18, 2012

…you, leader, can't be too emotional


One most difficult thing leader might have to face is handling failure.

Making a decision has a lot to do with risk analysis.

It is not so wholesome as a leader if he can only lead and make decision without ability to analyse and taking into account risk.

.....

For me, leading people to a wrong way that results in failure is too much to bear.
How disappointed the team would be? how much impact would this failure has on team's morale?
How would leader handle the guilt?

I am not saying that leader should always (100%) make a right decision to be deemed a good leader, uncertainty is out there everywhere in the world, every situation, ....that's just the way it is.

"Anything that can go wrong will go wrong" - Murphy's law

However, what would help leader minimise the chance of being wrong?
If something goes wrong, is it solely because of decision making?
or is it also about what leader does, how leader manage after he had made that decision?

.....

Failure is not as bad as letting your team down....
Keeping team's morale and momentum, learning from mistake and restoring confidence after that failure are vital.
If the team still has spirit and stick together, failure is just a bump, and success will be on a way.



.


…Dear Mr.Welch


Dear Mr.Welch,


This is my 9th year of service at GE, that amount of time is more than high school life and it was enough to build 4 Eiffle towers. And if an average lifespan of human is 80, I've already dedicated over one-eighth of it to this company.

I used to be in a very cheerful and happy mood on Monday, because I found my work very challenging and I like how the company creates such a dynamic environment. However, this workplace has turned into a battlefield and competitiveness has become new culture around here.
Lately, I work under stress, and sense of insecurity has taken over me knowing every year 2 people in our department will be fired. For the last four years, in order to get a good ranking, most people here have been trying to propose short-term project that shows quick result, and come up with poor solutions to the problem just for the sake of fixing it. Not many people dedicate their time to find the root cause and properly deliver what should have been done. Innovation and creativity has dramatically decreased and suppressed by this fear of losing the job.

I have never doubt my performance nor has my manager. I have many times proven my skill by delivering many successful projects and constantly achieving my targets resulting in two promotions during my tenure.

Unfortunately, this year has not been good, I had been hit by life crisis, which are medical condition and a divorce. Although I am mentally and physically weaker, somehow I am still a responsible person and manage to get to work everyday with minimum sick day (as required by doctor).
Rumor has it, I might end up at the bottom of the ranking, I am aware that my performance has been affected by crisis, but I am recovering. Nevetheless, two people in my department has to be let go this year according to your firing policy.

My question to you Mr.Welch......If I were one of the bottom two on ranking this year, and If you were me, will you fire you?


Sincerely,
C.Z.


February 16, 2012

…holding the key



Black swan excercise confirmed me being unable to focus and think when taking in information at the same time with/when other people are around.
I need alone time to absorb information and draw picture in my head to see the connection.

What would I be if I were the leader on that excercise,...I think that I would have been under lots of pressure and not perform at all, but hey,... how would I know, it could be the other way around, it could be that when situation come I reached another level of my ability.
Instead of freanking out, I might be able to put it together and see this thing through.

The other day I took a role of leader in coffee spilling situation, it was not complicate at all, and so the challenge in leadership skill is not much there.

However, whenI got the briefing sheet, I told myself to focus and get on top of things, I quickly read through (but thoroughly) and instantly came up with solution to the problem in my mind.
So when it's time to join the team, I already know how to control the game because the solution is at the back of my head.
There's no pressure there when you understand the situation, less stressed less panic.

The surprise of that day is....a comment from the team,...that I am decisive....dahhhhhhh
DECISIVE...are you joking me, my forever-area of improvement is INDECISIVE (I can never have enough information to make an informed decision).

Seriously I wanna cry, the first time in my life I learned that I can be decisive.

I think..... I think, it is very important that as a leader, you need to be on top of things.
because that give confidence to yourself, and to the team.


p.s. real life = you don't always have that key.




…missing link


...

Without vision, everything would not fall right into place.
Without real understanding, you could be heading to a wrong direction.

Without vision, true value of CSR could be lost.
Without real understanding, CSR could be wrongly implemented.

Not connecting the dots will lead you to nowhere.

It is true, our presentation today does not sell itself.
We are missing the link, the CSR approach deployed through balanced scorecard would be more powerful and convincing if we have had understood the connection between CSR and organisation's goal (top to bottom/vision, then activities to respond that vision).

where is the link?.......lost on the way when vision is blurred.


hence,...vision is very important, for leader, it tells you where you're heading so you can make your follower understand why they are following,.....then every single thought, activitiy and task can be alligned to achieve that vision.


February 07, 2012

….no more egg from you !



It seems to me that majority of people still believe in goodness, otherwise CSR concept wouldn't have been this successful.

However, I bet there are only few companies among all that adopt CSR, has genuine interest, and truely cares about society, environment and emplyee welfare.
The rest are just too afraid to lose market share to its competitors or being sued (by NGO, employee as such).

Anyhow, I am very happy that at least the trend has made it almost mandatory right now to compete in business world.
what else could be better than maketing tool that benefits both company and other stakeholders....

I like what Zoe said that "use what you're good at" "dont just throw the money at them", it is a clever way to exploit CSR as a marketing tool. CSR benefits most when it is not simply a charity, CSR consumes certain amount of budget like other department, we might as well manage it in a way like we would do in other business function.

The more we get out of CSR, the bigger we can do with CSR in the future, and that is just a good sense.

In Thailand, there is a big brand that I stopped buying eggs (and other meat products) from because I learned about the company and I have some friends working for them, and to me they are horrible. Honestly, I have not heard anything good about them at all. If only I heard even a slightest news about their CSR, or other good aspects of their business conduct, I might have inclined to be their customer again.

It could be that their CSR is not working, or they do not have one at all, this part I couldn't be bothered to find out.


ahhhh CSR is a new face of the company.... invest wisely.


February 01, 2012

….scattered brain…, what is leadership man!


Today's class discussion about leadership was getting deeper and deeper to the point when a fine line between leader and idol, and direct and indirect leadership is blurred (to me).

Leadership has a lot to do with communication to followers in any mean.
Supposed two persons on a different side of the world do the same thing (e.g. silent protest like fasting) for a purpose, one is lucky enough that his action is propagated by media and the news has reached every corner, it captures people's attention, and they agree to his purpose (maybe just because they share similar belief) and automatically he become a leader. While the other person did not become a leader because no one knows what he did.

I think sometimes people are just determined enough to react to something, or strongly believe in something that they just want to stand for what they believe, it's not like they possess any quality to be a leader or want to be a leader. But situation and outside factors make it happen that way.

What I really believe is that charisma is very important for leadership.
To get someone to share your goal and vision and to gain their trust, so they follow you no matter what happen or whatever way you may lead them is similar to putting a spell on them.

I can say that leadership is an innate quality, people with leadership are those that always have an urge to lead (in almost any situation they find themselves in).

Well, that does not mean leadership cannot be developed, people with strong determination, belief and vision, and people that set their heart on something already have potential to be leaders to pursue what they wanted.

Natuarally, leaders always want to lead someone to accomplish something.


February 2012

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