An employee decided to sabotage a big project by leaving bugs in the codes. That's right, she's pissed at some manager who relocated her to other smaller project.
Ultimately, they had to call her back in as she is the only one who has thourough knowledge of this project. She knows how valuable she is. No one know this project through and through, none other than her.
That is why she decided never to share her valuabe knowledge to anyone as this is her leverage in any work-related negotiation.
Paul mentioned today about barrier in knowledge sharing, and that reminds me of the story above.
Whatever plan we have for KM sounded so simple and doable, however, the biggest barriers still lie in management, organisation culture, and people themselves.
I will have go back to that person, and draw out whatever it is inside that keeps her from sharing knowledges and what that would make her do.