…Pluto is the 9th planet….duh??
well...there is more problem with KM than just capturing knowledge, storing it and disseminating it.
A friend of mine was working for a large American multinational corporation, she voiced her concern about KM in her company that KM started from the basis...since they (engineer team) are engineering, theyhave requirement/spec, they have desgin document before they start and they put the comment on their code, everything is put online just like 'wikipedia' but internally, and things can be searched and tag....this including images, video, words document, projects timeline etc.
They use a software called "SharePoint" which they developed and sales externally......
however the biggest problem they have with this type of knowledge management is not creating document.
.....it is UPDATING....!!!!
Knowledge can become obsolete, organisations that build their sucesses on innovation really need to be careful of this point.