As a part of KM process, besides all the good documents safely stored in the expensive system, experts usually fly from all over the places to Bangkok-based office, to transfer some certain knowledge of how some new stuffs in the system work.
In order not to limit the knowledge to just the key personnels directly responsible for the system, all interested staffs are usually invited to attend the sessions as well.
Is it a good idea to invite too many audiences???
Unavoidably, many audiences brought many different questions, from different perspectives.
As a results, the main responsible personnel received some answers to the questions they hadn't thought of and also had their chances to listens to other opinions.
However, are the targeted audiences were distracted by all those questions, not directly addressed by them.
Instead of having more chances to pause, think, and concentrate on something they might have missed,
they had to listen to all the stuffs which might not be of their interest at all.
I wasn't even sure myself; a one to one classroom with lecturer?