All entries for Monday 02 May 2011

May 02, 2011

Knowledge management

Identification of knowledge involves analyzing the current knowledge situation available within the organization and making it available to all employees that require it. Knowledge can also be acquired from the external environment and then integrating it into the knowledge data base existing within the organization. This knowledge can be gained from competitors, customers, partners, suppliers, etc. The members of the organization on the boundary of the organization have a big role in the acquiring of knowledge. Knowledge that is essential but not available through this method could also be gained by recruitment of people or even acquisitions of other organizations, resulting in a win-win situation. In addition to knowledge acquisition, knowledge can be developed within the organization to complement the acquired knowledge by developing new skills, ideas and processes Possession of the knowledge in the company is of no use unless it is shared and distributed throughout the organization so that it is easily accessible when required. It is the knowledge goals that give direction and order to identify what are the skills that are required and what needs to be developed or acquired. Knowledge needs to be developed that is required for the success of the organizations objectives and not be allowed to develop with the flow.

where decisions fail

After going through the Pma, some of the main reasons why I believe decisons might fail are

  • quick instinctive decisions: this is obviously not considering a decision like removing your hand from something hot but more with gut feeling decisions when there are multiple possible options to consider
  • The assumptions: the assumptions are of vital importance.Both made as well as what we already have due to our background  Each assumption made, if done wrong could result in an entirely different answer and decison taken
  • Ignoring what is in front of us: this being rooted in bias and gut instinct, we might tend to look for the answer that we want, and not for were the information leads us
  • Prioritising the wrong factors: again pretty much bias. what i find important might not be wat the organisation wants

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