February 18, 2008

Six Sigma—training, people

Training is a important factor in the successful implementation of six sigma projects.The belt system must be applied throughout the company starting with top management and should be cascaded down through the organizational hierarchy. The curriculum in the belt system varies from organization to organization and from consultant to consultant.

Although these people are the ones who receive a proper training, this does not mean that they are the only individuals within the organization in charge of six sigma. They are agents of change who should spread the six sigma philosophy throughout the company. Operators who know their process better than anybody should also be familiarised with it since they are the main contributors of the quality in products and services.

The belt system offers a wide knowledge in six sigma initiative, it would not reinforce all the new knowledge and skills needed to sustain six sigma. They will:

Linking six sigma to customers

Linking six sigma to human resources

Linking six sigma to suppliers

Understanding tools and techniques within six sigma

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