All 5 entries tagged Efqm

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November 22, 2015

PMA finish!!!

This is the first PMA, alway difficult. Anyway, I have done it. I have learn a lot during the learning section. Individually, continuous learning works on here.

in the case of HTC, the performance is very poor in the recent year compared to other main players in the smartpone market. I have find a list of CSFs in continuous improvement from various authors, and researching a efficient method to implment the factors. We have learn a lot EFQM excellence model during course session and I gave done furture research from other papers. Obviously, continuous improvement is one of concept in the EFQM model.

October 30, 2015


I just move home from Manchester to Birmingham. A lot of things need to do this week. Finally, I can do some research about the PMA. At first, I struggled in choosing questions and enterprise. I have decided to answer first question, However, the selection of company is very diffcult. The most knowable enterprises has very good performance, and processing in continous improvment. However, I have limitation of understanding on UK SMEs. In addition Chinese SMEs are very diffcult to find surpporting documnet in English. Ultimately, I have choosen HTC corporation which is a taiwanese multinational manufacture of smartphones and tablets. Accoring to poor proformance in recent years, it has to find apporach to improve continuously. Obviously, it faces many diffuclties, for example, Apple, Samusng are very strong in high-end consumer group. In addition, Xiaomi, Huawei are dominant in low price mobile devices. How does HTC overcome the dilemma. How does EFQM excellenc model surpport my assumption and proposal? I am very interested in this area of researching.

October 25, 2015

Comparsion of excellence models

We have done a lot of researing about this topic. But during the presentation, we didn't state the comparsion, because we skip the part of comparison during the presentation. Actually, we should focus on the comparsion among the three excellence models.

The structure of the presentation slides shuold be improved, taking more time on comparing. we have done a table to show different among three excellence models.

October 24, 2015

Organizational learning

OL is a set of dynamic processes in the organization, and transfering knowledge from individuals to organization.

This is similar to our studing processes, we are learning knowledge through a set of activiates and makeing the knowledge transfered more efficient.

LO have a set of processes, and it is continue improvement.

Creat learning environment -> Declaring a shared vision -> provide incentive to employees -> Training -> knowledge acquiring, transfering and creating. As loop

some example to our group learning organiztion:

Learning environment: Team work

Vision: To success the moudel & Get Master Degree

Incentives: Get Master certificate, encourage from Paul

Knowledge acquring, transfering, creating: LO, ISO, EFQM. From website research, reading book and Jounery. This knowledge to my mind.

EFQM: Leader create learning environment, and meeting shared vision with employees, need to encourage employees and trainning new skill and knowledge to employees. the knowledge is part of organization assets and requring knowledge management, then the new environment have been created.

EFQM and OL learning complement with each other, it works through continuous improvement.

OL acts as as enabler and therefore can be seen as an integral of EFQM.


October 14, 2015

CBE Mini Project reflection (1)

This is the mid of week, our group have done two meeting about our mini projects, including (1) ISO9000 VS EFQM

(2) Measurement of Result.

(1) ISO9000 VS EFQM

I have done some research about both of them. ISO9000 is a family of standards related to quality, EFQM is concertrate on quality management definately. The presentation will be comparsion between ISO9000:2008 and EFQM model, we make tables to compare them and disscus more on critical analysis & evaluation both of them.

(2)Measurement of result

In the case, the measurement of result method only compared the volume of production in manufacturing over timeline. we all agree with result should relate to performance.

We are under schedule, Continuing...

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