I just move home from Manchester to Birmingham. A lot of things need to do this week. Finally, I can do some research about the PMA. At first, I struggled in choosing questions and enterprise. I have decided to answer first question, However, the selection of company is very diffcult. The most knowable enterprises has very good performance, and processing in continous improvment. However, I have limitation of understanding on UK SMEs. In addition Chinese SMEs are very diffcult to find surpporting documnet in English. Ultimately, I have choosen HTC corporation which is a taiwanese multinational manufacture of smartphones and tablets. Accoring to poor proformance in recent years, it has to find apporach to improve continuously. Obviously, it faces many diffuclties, for example, Apple, Samusng are very strong in high-end consumer group. In addition, Xiaomi, Huawei are dominant in low price mobile devices. How does HTC overcome the dilemma. How does EFQM excellenc model surpport my assumption and proposal? I am very interested in this area of researching.
October 25, 2015
The biggest different between Auditing and self-assessment is that the assessor from external(Third party) in auditing, but self-assessment is from themsleves.
ISO 9000 use auditing to provide quality control, EFQM is quality management through self-assessment.
ISO 9000 are a set of quality managemnt standard, EFQM gives innovation to stakholders and improveing organization continuously.
ISO gives certificate to organization, but I prefer using EFQM in organization, it creates a learning environment to stakeholder, more chance to continued improveing the organization, it is holistic view of whole organization rather than just focuse limited points.
Deming, system of profound knowledge, there are four parts, including appreciation for a system(lack or inter-department cooperation, cause of sub-optimization), knowledge about variation(cause, effect), theory of knowledge(no theories are proved), psycology(How the people motivated). It is concern more about psycology.
In the case, I think creating excellence relies on people, the action and thinking decide how to making excellence to organization.
We have done a lot of researing about this topic. But during the presentation, we didn't state the comparsion, because we skip the part of comparison during the presentation. Actually, we should focus on the comparsion among the three excellence models.
The structure of the presentation slides shuold be improved, taking more time on comparing. we have done a table to show different among three excellence models.
October 24, 2015
OL is a set of dynamic processes in the organization, and transfering knowledge from individuals to organization.
This is similar to our studing processes, we are learning knowledge through a set of activiates and makeing the knowledge transfered more efficient.
LO have a set of processes, and it is continue improvement.
Creat learning environment -> Declaring a shared vision -> provide incentive to employees -> Training -> knowledge acquiring, transfering and creating. As loop
some example to our group learning organiztion:
Learning environment: Team work
Vision: To success the moudel & Get Master Degree
Incentives: Get Master certificate, encourage from Paul
Knowledge acquring, transfering, creating: LO, ISO, EFQM. From website research, reading book and Jounery. This knowledge to my mind.
EFQM: Leader create learning environment, and meeting shared vision with employees, need to encourage employees and trainning new skill and knowledge to employees. the knowledge is part of organization assets and requring knowledge management, then the new environment have been created.
EFQM and OL learning complement with each other, it works through continuous improvement.
OL acts as as enabler and therefore can be seen as an integral of EFQM.
October 22, 2015
During the course, we have done our mind map, it helps me to clear my mind structure, I can solve problems more efficient, and improving my mental model.
The mind map is tree structure, every branch flow naturely, It really helps brain beacome more confortable.
the skills helps to remember, we cannot remember remember everything in our brain, but mind map helps to locate where the information is. and when I have new idea, it helps build the idea and connecting and generating more related information.
October 17, 2015
We have studied Time managemnet on Wednesday. Geneally, We all know time management is very important for our life, but it is not everyone know how to use it properly. For me, I have to break a lot of personal behaviours.
1. I am diffcult to leave bed
2. I always start my work on last mintues.
3. I cannot focus in one thing, the time using not in efficient way.
After class, this is what I am get from the lecture
Time Management Process
1. Identify role
3.Schedule the week ahed
4. Adapt daily
Time mamagement Matrix
We should focus more on Quadrant 2(Not Urgent, Important) in our daily life, but sometimes, Urgent things will come to our schedule, we should distinguish the importance to us, not important things should not come to our schedule.
Form the matrix, My position is located in Quadrant 1, I should make my schedule more flexible, making my time more efficient, self-management is very important.
The Weekly schedule
We can write weekly schedule, this is very good way to visualization our weekly plan in every hour.
October 14, 2015
This is the mid of week, our group have done two meeting about our mini projects, including (1) ISO9000 VS EFQM
(2) Measurement of Result.
(1) ISO9000 VS EFQM
I have done some research about both of them. ISO9000 is a family of standards related to quality, EFQM is concertrate on quality management definately. The presentation will be comparsion between ISO9000:2008 and EFQM model, we make tables to compare them and disscus more on critical analysis & evaluation both of them.
(2)Measurement of result
In the case, the measurement of result method only compared the volume of production in manufacturing over timeline. we all agree with result should relate to performance.
We are under schedule, Continuing...
October 12, 2015
This is the first week I studied in UOW, beautiful place, nice people, and good university. We have done many basic introductions related our degrees. The one of most important parts is my project, working for over 900 hours. but I still thinking about it.
PMA is also important, next week is first module for CBM, Facing to new course, Woking hard
Anyway, this is my first blog. Continuing...