All entries for Thursday 04 May 2006

May 04, 2006

Good customer service

We regret to inform you that we are currently unable to fill your order for an iShok Nano case. We have had some minor, unforeseen manufacturing issues that prevented our cases to be available for shipping by our April commitment date. These challenges will only delay the product for a short period of time, but our business policies prevent us from holding your order open any longer. Because of this delay, we are giving you a full refund of the total cost of your order. In addition, when the iShok Nano cases are ready for delivery, we will be sending you a complimentary iShok case free of charge.

Now that's what I call excellent customer service. Sending one from the US for free, just because I have to wait a few more weeks is fantastic – thanks iShok :–)


MXNA link



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