How would you handle employees who are dormant and passive or active and negative?
I believe that employees are one of the most important capital for the business. It is essential to help them get through all kinds of problem they have.
First of all, company has to know what makes the employees dormant and passive. There are several reasons. and inside the parentheses is the solving way.
1. Doing same routine work without thinking
(Give the employees different tasks,rotate the job, provide them some challenges)
2. No explicit target or goal
(Provide the employees with some motivation and reward them if they achieve the target)
For some employees who are active and negative, Here are the reasons and solutions:
1. The top managers are lacking of leardership qualities, they are afraid of outstanding people, and repress the employees
(The upper manager should encourage employees, tell them the opportunities are open to everyone, and giving them faith)
2. Discord between colleagues
(team leader should eliminate this kind of surrounding, and help among the colleagues to communicate with each others)
training session: teaching them occupational skills
changing the culture of business (values)