October 19, 2010

First Presentation –ISO 9000 & EFQM

It was amazing that today every group did a wonderful job. Before I came to the class, I knew nothing about EFQM and so does most of us. Just a week, everyone is familiar with this term and is able to answer the extand question of it. Also, by listened to different group, I felt it was interesting becuase we were all doing the same topic with same questions, but everyone can find a diffrent point of view within these two models.

We discussed about the Badge and in different area do we use that district's model. Like in US, business they apply only Malcolm Baldrige?  It is so true that a company can have the ISO badge but it is not a gurantee the product they have is in very good quality. So, a company can apply any kind of model, just aiming to reach the standard but not aiming the continously improvement, and it is really pointless. Same as in reality, we study and read for a good mark and test only? or we study because we want to improve our capability. The aim or so called target is different, it will lead to different results. if we study for mark, we are less active than those who study for progressing.

This part, it's not related to the reflection to our presentation. I want to talk about myself as a participant of the presentation. I did pay attention to every group when he or she presented, meantime, i find some questions to ask. then coming to the Q&A part, i was just sitting quietly as I used to be. Sometimes people ask the same question as I want to ask, and i was like" Yes!! i'm confusing about this point too."  There are 3 more presentations to go, I hope I can react more interactively. As the EFQM model's key point>> continously improve. I expect myself to improve as well.

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