All entries for Thursday 07 December 2006

Thank you Odeon

Sites like these are often used as places to complain about bad service, so I’m pleased to be able to record some good service here instead.

A couple of weeks back I booked tickets to go and see James Bond at the Odeon. The night I was due to go and see the film there was a crash on the motorway and the traffic meant I was unable to get to the cinema on time. On the off chance I called Odeon, and they said they would refund my money.

My card bill arrived today and they have even refunded the booking fee, at least there was a silver lining to my spoiled evening.

: 07 Dec 2006 20:19 |  Comments (1) |  Close comments |  Report a problem