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July 04, 2013

P2 – Becoming More Assertive – Follow–up

Follow-up to WSPA– Becoming More Assertive – P2 from Sean's blog

P2 - Becoming More Assertive - Follow-up

Workshop Tutor: Bev Walsh

Date: 03/07/2013

Assertive behaviour is possibly one of the best traits I have now acquired during my time at Warwick. I cannot emphasise enough the improvement in my communication skills following the workshop. I have continuously been surprised by my original attitude of being open-minded but assuming that the information learnt in workshops would be relatively self-explanatory. This has completely changed having witnessed the vast changes in my character at a professional and social level.

Although I did not realise it at the time, becoming more assertive has assisted my organisational skills and my ability to build important relations with staff that can help me further my career as is the case with BPP law school who always say it is an absolute pleasure to speak to me. I feel much more confident in tackling issues as they arise and clarify points I am unsure of as soon as they arise which makes both my life easier and the person answering my inquiry.

Several situations of conflict have arisen where I feel comfortable remaining calm and assertive. I would even go as far to say that I now enjoy being in situations of potential conflict especially where it comes to negotiating and meeting a satisfactory resolution. This has been the case when I renegotiated my mother’s contract with her broadband supplier to make a saving of around £8 per month. Even in the gym today, I found myself in a situation where I had been waiting quite a while for a member of staff to give me an induction and free trial. Whereas before I would have continued to sit there, on this occasion I complained and clarified the situation which seemed to be down to miscommunication and the issue was resolved within a few minutes.


As far my aims to improve my mild lordosis, I am making slow progress. My lower back pain has reduced during walks and standing and the curvature is reduced. I am gradually feeling more comfortable holding a neutral stance and believe that the main issue with my back is tight hamstrings and overly flexible quads which have caused an imbalance resulting in a slight pelvic tilt.


June 17, 2013

WSPA– Becoming More Assertive – P2

Becoming More Assertive


Workshop Tutor: Bev Walsh

Date of Workshop: 28th May 2013


The workshop was certainly one of the more active ones that I have attended and proved to be not only engaging but good fun. The breathing and singing exersises in public were particularly confidence boosting and conveyed the important message that appearing confident is based on how other people perceive you and what you are doing -'look like you own it and other people will think that you do'.

My action points are as follows:


1) I have tended to be an avoider during my university life when it comes to asking questions on important details or generally organising affairs that involve telephone communication such as gas, electric and phone contracts and bills. Inquiries to such organisations as these often involves a level of conflict, while a relatively low level, I am often left with a worse deal because I fail to assert myself effectively -something that was clear during the improvisation task to conflict resolution during the workshop. With this in mind, I intend to re-negotiate these contracts and bills to gain a more favourable rate for my family and I through comparing their value as against what they offer to new customers as well as against their competitors.


2) I feel that I have problems in articulating myself orally to a high standard when feeling stressed or under pressure. This often has to do with a mixture of nerves and a failure to breathe deeply. So, before and during my future conversations with BPP Law School concerning my LPC I will breathe deeply to not only calm down but to provide better intonation to add emphasis to important words or phrases during my inquiries.


3) The importance of an open and neutral posture to convey confidence and an inviting space for people to engage with me will prove particularly critical at future networking events. While I have no problem with this idea, I often find myself uncomfortable and leaning on a table. The reason behind this is that I have mild lordosis caused by the fact that I am part of the modern 'sit-down society' and so I have researched effective daily exercises to tackle this issue with the hope that this will clear up in 2 months. This should provide me with a much more comfortable-looking netural posture and future networking events that I may engage in at BPP.


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