deming's theory, the ultimate focus?
Vagelis asked me to suppose Deming was an employee and he presented his opinions to his boss, what was the possible consequence? It is really an interesting question which can generate lots of discussion and ideas. Will he be fired? Could be, who knows? Paul asked us whether it was useful to study something that was incompatible to our culture. I think Vagelis' question is helpful in answering Pual's doubt. Deming is kind of the God in management in many western countries, but does his opinions totally compatible to western companies? Take "drive out fear" for example, is there any leader in western companies who leads his followers without fear? Maybe, but only a few of them. I can see in many western companies, employees are still paid for performance and leaders usually scold their followers. Western leaders and companies are not doing what Deming suggested but trying to do or trying to achieve Deming's theory. Come back China, I agree many leaders behave different as Deming asked, they scold their people, set numeric targets and slogans all the time. But does it indicate they oppose Deming? I don't think so. I believe most of leaders in China tend to support him. It is because of the environment, the situation that don't allow leaders in China to put the ideal theory into practice and most western companies have the same problems, I'm sure. In my point of view, Deming's theory is kind of communism, it is wonderful, grateful but how difficult it is to totally achieve it! Most of the time, it is just the guideline, the ultimate focus that leads all companies.