Knowledge Management System
Companies need to develop information systems designed specifically to facilitate the sharing and integration of knowledge.
Some of the benefits of the implementation of a Knowledge Management System are:
· Enhanced communication.
· Reduced problem solving time.
· Increased Sales.
· Decreased costs.
· Better customer service.
The technological opportunities to improve interaction and increase collaboration in organizations are expanding rapidly. There are many benefits of a well-designed KMS in the organization. These include saving time and effort to get knowledge, so that all interested parties can use the organization’s combined knowledge: knowledge is able to be used wherever and whenever it is needed, eliminating time wasting random distribution just-in-case people are interested. In order to be more beneficial to any other organization, the knowledge, as an organizational asset should be managed carefully.